Volvo Cars Annapolis

Awful experience at Volvo Cars Annapolis I purchased a brand new Volvo XC 90 inscription from Volvo of Annapolis and absolutely fell in love with the vehicle. Unfortunately this changed afte I purchased a brand new Volvo XC 90 inscription from Volvo of Annapolis and absolutely fell in love with the vehicle. Unfortunately this changed after taking it in for the first service and a factory recall on the airbags. Annapolis Volvo service department completely destroyed the interior of my vehicle ranging from grease all over the blonde interior, the random screws left in the cup holder that I assume should be holding something in place, scratches on the interior plastic, breaking the sunshade motor, loose headliner, interior columns not lining up correctly and coming undone, chips out of the paint from the service department taking it to a third party without my consent and even leaving the vehicle with less than 5 miles of fuel when picking it up, just to name a few. My vehicle has been back to the service department 3 times and these issues still go unresolved. The owner of Volvo Cars Annapolis completely brushed me off and put these problems on the VP of Volvo Cars Annapolis (Pat Wergin) who at best made nothing more than empty promises who has also wiped his hands clean of the problems caused by his service department. I have been left with no choice but to sell the vehicle and go back to Mercedes as I refuse to deal with this kind of customer service. Volvo wants to market themselves in the luxury vehicle category however the service department does not reflect the purchase of a 70k vehicle. I will absolutely not recommend Volvo Cars of Annapolis and will be reporting them to the appropriate agencies. More

Wonderful experience Everyone was wonderful! Miguel and Dylan were encouraging with no pressure. Financing worked to get a better rate. Have not always had a great experie Everyone was wonderful! Miguel and Dylan were encouraging with no pressure. Financing worked to get a better rate. Have not always had a great experience buying cars, but felt very comfortable with the staff and information they were giving me. I believed they were working in my interest, not just to sell a car. Will definitely refer friends and return myself for servicing even though I live 40 minutes away. Thanks for a painless experience! I am very happy with my new vehicle! More

Great Dealership Fabulous customer service! Best prices in the DC area. They value their customers loyalty to the brand and the dealership. I highly recommend Annapoli Fabulous customer service! Best prices in the DC area. They value their customers loyalty to the brand and the dealership. I highly recommend Annapolis Volvo for both new as well as used cars. More

Made buying a car easy We can't say enough good things about Josiah Iruke. He worked with us throughout the process of buying our new SUV. If there was a question he could We can't say enough good things about Josiah Iruke. He worked with us throughout the process of buying our new SUV. If there was a question he couldn't answer he immediately found the right people who could answer. Excellent customer service! More

Great!!! Miguel was GREAT!!!! Worth the 1 hour drive. Everything was smooth no pressure and I bought the car i wanted. Thanks!! I Will recommend to family and Miguel was GREAT!!!! Worth the 1 hour drive. Everything was smooth no pressure and I bought the car i wanted. Thanks!! I Will recommend to family and friends!!! More

Excellent customer service!!! Miguel was wonderful to work with! Thank you for making this a smooth transaction! I will definitely be returning as a returning customer! Thanks agai Miguel was wonderful to work with! Thank you for making this a smooth transaction! I will definitely be returning as a returning customer! Thanks again! More

Treated like family Little brother was in an accident and the vehicle totaled. When this happens you look to your friends to help. Everyone there treated us with the most Little brother was in an accident and the vehicle totaled. When this happens you look to your friends to help. Everyone there treated us with the most attentive service period. I would purchase man more vehicles with a team like that. Thank you Miguel, Sean, and Greg. What a good group of guys! Vehicle was perfect too! More

These guys work to get you the car you want!!!! I was in a car accident. These guys worked like crazy to get me not only A car, but THE car that I wanted! They got it done quick and professional so I was in a car accident. These guys worked like crazy to get me not only A car, but THE car that I wanted! They got it done quick and professional so I didn't even have to miss work! Miguel went so far out of his way to get the car I wanted at a price I could afford. Sean was right there the entire way so I didn't have to wait on an answer to any question. Truly the best car buying experience I've ever had!!! More

Very friendly, we feel like home. They are very professional and helpfull. Miguel is a figure. A very nice guy. We got the car we wanted and Mr. Chapman approved the deal we needed. Ve They are very professional and helpfull. Miguel is a figure. A very nice guy. We got the car we wanted and Mr. Chapman approved the deal we needed. Very satisfied! More

Excellent fast and easy to work with in and out deal . Miguel was super up front wit me didn’t even go on the test drive with me told me take my time feel the van out . Great service center also even calle Miguel was super up front wit me didn’t even go on the test drive with me told me take my time feel the van out . Great service center also even called me back wit the extra key and mats . The thing i like is they are easy to work wit good job guys keep up the good work and overall experience was great working with Miguel. More