Volvo Cars Annapolis

Best Experience Ever! I was looking for a used full-size Yukon/Suburban/Escalade and had been to numerous dealerships in the Annapolis & surrounding areas. After exhaustiv I was looking for a used full-size Yukon/Suburban/Escalade and had been to numerous dealerships in the Annapolis & surrounding areas. After exhaustive research and numerous failed deals, I had remembered a Yukon for sale at Annapolis Volvo's Used Car Center. I drove in late on a Saturday afternoon where someone was already test-driving a 2011 GMC Yukon XL Denali. I spoke with Miguel and left him my phone number. He called me within 5 minutes and told me the truck was still available if I was still interested, so I returned and took it for a test drive immmediately (with 2 others also interested in this same vehicle). Miguel put no pressure on me to buy right there, but the condition of the vehicle was excellent, and the price was THOUSANDS below anyone else! I dealt with Miguel and Curt who could not have been more attentive and respectful. I left a deposit that night and returned first thing Monday to finalize my purchase and they could not have been nicer and more helpful. My sales experience was exemplary, and a few minor issues that the truck had were promised to be fixed at no cost shortly after purchase. The service staff went well beyond any other service departments I have encountered, especially Khris Brenneman. Khris called me within a week to have me bring the truck by for him to confirm parts and an appointment was scheduled within a few days. The vehicle was cleaned and detailed as promised and most of the items were corrected; however, one warning light intermittently kept coming on. Khris handled my call immediately and had me bring it in a second time for this issue which was not fixed as quickly and ultimately required a GM dealer to diagnose. I was apprised of it's status and was told to come get it on a Friday morning. Unfortunately, they discovered the issue was still unresolved and I was provided a courtesy loaner car for the weekend while the other dealer was stil diagnosing and correcting the problem. They could not have been more honest and apologetic about not having the problem fixed when promised even though it was at another dealer for service. All is now 100% perfect and I cannot recommend them enough! They have unbeatable prices, an attentive sales staff and a very thorough and experienced service department that isn't satisfied until everything is correct. I highly recommend them for a new or used vehicle! More

Great price and service We were looking for a used Toyota Tundra to tow our camper. After tons of internet research, a deal from Annapolis Volvo really caught our eye. The as We were looking for a used Toyota Tundra to tow our camper. After tons of internet research, a deal from Annapolis Volvo really caught our eye. The asking price was thousands below everybody else. We were skeptical but we decided to have a look. The truck looked better in person, which is rarely the case. Because the asking price was low to begin with, I was easy to arrive at price that made us both happy. When it was time to settle, they were very willing to work with us on our chosen method of payment. We strongly recommend Annapolis Volvo. More

Great customer service. Drove in without an appointment and Walt assured me that he would do his best to fit me in. He kept me informed during the diagnostic process and work Drove in without an appointment and Walt assured me that he would do his best to fit me in. He kept me informed during the diagnostic process and worked to get the repair covered under warranty. Work was completed as promised. Great customer service. More

NO Stress, NO Worries I cannot emphasize it more...the most "NO stress, NO worries" car purchase we've ever made! Thank you, Marlowe for making it a "Happy Purchase". Lovin I cannot emphasize it more...the most "NO stress, NO worries" car purchase we've ever made! Thank you, Marlowe for making it a "Happy Purchase". Loving my XC90! More

Great experience This was by far the best car buying experience I've ever had. Ryan was very knowledgeable about the car and made the process as streamlined and simple This was by far the best car buying experience I've ever had. Ryan was very knowledgeable about the car and made the process as streamlined and simple as possible. Negotiating the price was quick and frustration-free. The dealership was able to quickly source a car from another dealership with my preferred colors and specs. I would highly recommend Ryan and the dealership to anyone interested in a Volvo. More

Great sales experience Ryan Crawford helped me with my purchase of a pre-owned certified XC60. He was very professional and helpful, and made the purchase process a great e Ryan Crawford helped me with my purchase of a pre-owned certified XC60. He was very professional and helpful, and made the purchase process a great experience. Also, the XC60 is an awesome vehicle! More

Excellent Sales Marlowe Simms delivered excellent customer service to me. He made the experience of buying my dream car so smooth. He was patient, kind and very knowl Marlowe Simms delivered excellent customer service to me. He made the experience of buying my dream car so smooth. He was patient, kind and very knowledge thru the process. Thanks to him and the team for helping me make my dream come true. With much respect, A. Vincent More

Annapolis Volvo's Exceptional Service! My recent purchase of a pre-owned certified XC90 was a painless and pleasurable experience with the most knowledgeable and responsive assistance from My recent purchase of a pre-owned certified XC90 was a painless and pleasurable experience with the most knowledgeable and responsive assistance from Patricia McNally. Patricia is a gem! I highly recommend Annapolis Volvo for its most compleat team of professionals - It was really great doing business with Anthony and Tim and as always - only praises for Luis and his service team. More

Excellent Experience First, Ryan Crawford was terrific. He was patient, not pushy and very knowledgeable. We purchased a new XC90 and could not be more pleased. This is First, Ryan Crawford was terrific. He was patient, not pushy and very knowledgeable. We purchased a new XC90 and could not be more pleased. This is our third Volvo and second from this dealership. The service here is top notch as well. Luis is the best service manager I have ever worked with! More

Super Easy and Quick I internet shopped several dealerships and based my purchase on email responsiveness\customer service. Ryan Crawford made my life super easy. He had I internet shopped several dealerships and based my purchase on email responsiveness\customer service. Ryan Crawford made my life super easy. He had the best responses, and I only wanted to deal with him. I asked Ryan to make this easy, painless and quick. He exceeded my expectations. I love my car and do recommend Ryan! It was the best car buying experience ever! More