Volvo Cars Annapolis

Service manager Kevin is professional and keeps you posted on everything while your car is in for service. Sales team is very friendly and patient with you while you shop. posted on everything while your car is in for service. Sales team is very friendly and patient with you while you shop. More

They were able to help me without an appointment and very quickly on a Saturday. Much appreciated! quickly on a Saturday. Much appreciated! More

I was over due for an oil change and taking a long drive vacation. The service department worked me in. All done and they washed my car too. vacation. The service department worked me in. All done and they washed my car too. More

The service department at Annapolis Volvo is excellent. Kevin is thorough in his explanation of what needs to be done. The waiting lounge is comfortable, too. So the overall experience is always positive. Kevin is thorough in his explanation of what needs to be done. The waiting lounge is comfortable, too. So the overall experience is always positive. More

Kevin is very professional and courteous. After waiting a short time, while the technician diagnosed the issue with my Volvo, Kevin came and explained what needed to be done to repair the pr After waiting a short time, while the technician diagnosed the issue with my Volvo, Kevin came and explained what needed to be done to repair the problem. He had to order some parts and asked if he could call Uber to take me home. He called and kept me posted as to the progress of the repair, explaining every step. He is a valuable asset to Annapolis Volvo. Thank you Kevin! More

Poor quality. They don’t have enough techs or loaners. Consistently have 3+ week back up on getting an apt. My car left the lot twice and had to go right back. Qua They don’t have enough techs or loaners. Consistently have 3+ week back up on getting an apt. My car left the lot twice and had to go right back. Quality issues! The owner needs to get more involved and hire some techs and get loaners. For a dealership that size, 2 loaners isn’t enough. Kevin was a good service consultant but dealership needs more staff More

Excellent service, as always! We appreciated the curtesy transportation to the mall while we waited. Kevin always does a great job! We appreciated the curtesy transportation to the mall while we waited. Kevin always does a great job! More

I am very happy with my experience at Annapolis Volvo. Michelle was great, very attentive, communicated well and professional. I hope to work with her again. Michelle was great, very attentive, communicated well and professional. I hope to work with her again. More

Unbelievable service! Miguel and Mark were very informed, and made the entire process quick and painless! We won’t buy a car from anywhere else! Miguel and Mark were very informed, and made the entire process quick and painless! We won’t buy a car from anywhere else! More

This is the second Volvo we have purchased in less than 6 months and Michael Lash made the experience easy and painless. He made sure I got the deal I wanted as well as getting every discount and/or rebate t months and Michael Lash made the experience easy and painless. He made sure I got the deal I wanted as well as getting every discount and/or rebate that was allowed. I would highly recommend Michael Lash to assist you with your car buying experience! More