Volvo Cars Annapolis - Service Center

Outstanding Service As Usual Luis has been my Service Advisor for thirteen (13) years. From day one, he has been the most helpful, the most friendliest and the most courteous whe Luis has been my Service Advisor for thirteen (13) years. From day one, he has been the most helpful, the most friendliest and the most courteous when interacting with him for servicing my vehicle. As long as I own a Volvo (and I do plan to always own one!), I will trust Luis to continue to provide the high quality of service that he has given to me, so far. I am truly grateful and appreciative of the care and concern that he shows in his position at Annapolis Volvo. More

The Service Dept is outstanding in every way For over 20 years, the service I have received from this dealership has been outstanding. My service advisor, Louis, and everyone in the department ex For over 20 years, the service I have received from this dealership has been outstanding. My service advisor, Louis, and everyone in the department exhibit a rare interest in my concerns, keeping me informed, giving me choices, and making sure my service experience is as painless and seamless as possible. More

Awesome service Walt is fantastic and is always very friendly. I appreciate his follow up and follow through. Car was ready in time and service complete- also my car Walt is fantastic and is always very friendly. I appreciate his follow up and follow through. Car was ready in time and service complete- also my car was washed More

Service Great people to work with. Loaner car ready when I arrived, everybody very promp and ready to help. Several calls back to me to make sure the work I Great people to work with. Loaner car ready when I arrived, everybody very promp and ready to help. Several calls back to me to make sure the work I needed was done. More

Recent Car Service This is the second time I’ve been told service will only take 2-3 hours but took 5 hours. I did not receive the customary car wash and vacuum because This is the second time I’ve been told service will only take 2-3 hours but took 5 hours. I did not receive the customary car wash and vacuum because staffing was low but paid top price for service. More

Great Service Experience Again 1st: the Service Department friendly, clean, neat, and well stocked. 2nd: everything is as discussed prior to arrival.with Luis. 3rd: loaner vehicle 1st: the Service Department friendly, clean, neat, and well stocked. 2nd: everything is as discussed prior to arrival.with Luis. 3rd: loaner vehicle always has at least 1/2 to a full tank of gas. 4th: vehicle is usually ready when stated, unless an unexpected issue surfaces. Luis keeps you informed - you are called and told to keep the loaner until he contacts you again. 5th: my vehicle is returned to me cleaned! More

Ok service I found the technician to be a bit curt when scheduling. The problems with our wheels/rims not handled. Had they taken it for a drive, they would have I found the technician to be a bit curt when scheduling. The problems with our wheels/rims not handled. Had they taken it for a drive, they would have (or should have) noticed the problem remained. More

Service All of your employees are very professional good attitudes, the Lounge area is fully equipped with food and drinks for the Customers. We are very impr All of your employees are very professional good attitudes, the Lounge area is fully equipped with food and drinks for the Customers. We are very impressed with the Volvo of Annapolis. More

Great Service from Luis Cabrera Luis has been my service rep for several years and as always he went above and beyond the call of duty to resolve my issues. Luis has been my service rep for several years and as always he went above and beyond the call of duty to resolve my issues. More

An outsstanding experience My service experience was as always had been previously, very rewarding. The staff is very friendly, accommodating and knowledgeable. Luis Cabrera al My service experience was as always had been previously, very rewarding. The staff is very friendly, accommodating and knowledgeable. Luis Cabrera always goes above and beyond to assist with even the tinest problem. Luis has even demonstrated new technology which presented frustration for me. I purchased my new Volvo from Annapolis Volvo because of the staff and Luis in the service department, even though I had to wait 3 months for my desired Volvo is come in. The sales manager, Bruce King is also very informative and accommodating. I am a very pleased with my service at Annapolis Volvo. More