Volvo Cars Annapolis - Service Center

Great service. Fast and friendly with a clean waiting room. Total cost wasn't as bad as I was expecting either. room. Total cost wasn't as bad as I was expecting either. More

Overall good was good service, my appointment was on time looking forward for next year!! time looking forward for next year!! More

Thanks to Walt for taking care of me during a stressful emergency situation sot hat I could safely and quickly travel to family. emergency situation sot hat I could safely and quickly travel to family. More

There was no issue in making the appointment and securing the loaner. As usual, the service manager was courteous, patient and very helpful. A+ all the way! the loaner. As usual, the service manager was courteous, patient and very helpful. A+ all the way! More

Luis was outstanding per usual. I highly recommend Volvo Annapolis and Luis specifically. 5 stars. Annapolis and Luis specifically. 5 stars. More

Took my car 2015 S-60 with about 35000 miles on it to the Service Department because my check in light came on. I also sensed some hesitation. Dropped the car off. I received a call a few days later that no Service Department because my check in light came on. I also sensed some hesitation. Dropped the car off. I received a call a few days later that no problem was found and they reset it. I requested the car be driven and not simply put on the machine because you can feel the hesitation if you drive it. Called me back a few days later, said check in light came back on, however, no problem found and reset it once more. Sevice department did not fix my car. I picked the car up and took it through inspection the next day. The car failed inspection. I called the Department and was told I had to drive the car 500 to 1000 miles. The next day the check engine light is back within 48 hours of picking it up from the Service department. The car was also filled with leaves and dirty, even though the paperwork said it was washed. Why doesn't a certified Volvo service department know how to assess a problem and fix it? This is very disappointing. I paid money and wasted my time. This is the second Volvo I purchased from this dealership. I will never purchase from there again. Poor service. I expect more from Volvo. More

The dealer is great, always friendly and willing to accommodate. My service was done in a timely manner, sooner than I thought it would take which is great. And the gentleman who helped me was very kin accommodate. My service was done in a timely manner, sooner than I thought it would take which is great. And the gentleman who helped me was very kind and answered all my questions. More

Friendly and efficient service every time! Apprciate be able to work with the same service manager each time on both Volvo"s! able to work with the same service manager each time on both Volvo"s! More

My experience at Volvo Annapolis was easy and convenient. My service representative Luis was outstanding. My service representative Luis was outstanding. More

Quick turnaround. Identified multiple problems, notified me within hours of drop off, and fixed them within a few hours thereafter. me within hours of drop off, and fixed them within a few hours thereafter. More