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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,333 Reviews

1,333 Reviews of Volvo Cars Annapolis - Service Center

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November 06, 2020

All processes were quick and simple. Every department I dealt with was friendly, helpful, and exceeded expectations. Even through I purchased the car at another dealer, Mason in the sales department was st More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kvichak, Walt Clements
November 01, 2020

Luis did a nice job advising on options for the vehicle Luis did a nice job advising on options for the vehicle and recommending the most cost effective course of action to get them resolved. He also p More

by ESW1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 30, 2020

I was very pleased with my service experience. Luis, my service consultant was very courteous, informative and helpful. I purchased my vehicle based on experiences. More

by DBROOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 23, 2020

I am very pleased with my first service experience at Volvo Cars Annapolis. The service staff met my expectations. Will definitely return for future maintenance appointments. More

by Glen S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 23, 2020

I called to have my key fob programmed and Nicole gave I called to have my key fob programmed and Nicole gave me a service date and time. I asked her to check on the price of one of my tire and she gave m More

by joyceflu1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
October 21, 2020

I feel confident in any repair or service performed by Volvo Car Annapolis. I am able to get appointments and courtesy cars that fit with my schedule. More

by BRIANDANDRADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 21, 2020

Annapolis Volvo’s team both sales and service has always treat us like family. Their follow up and attention to detail is unmatched. Eddie T. More

by ETNAVIGATOR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
October 21, 2020

I called and requested a service date and time. I arrived for service and they reviewed what was to be done. I needed to wait for the car and they advised me the work would take appropriately an hou More

by ARTSOMERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 20, 2020

Walt was great! We had an issue that he was able to solve and achieved a very fair outcome for the customer! Thank you Walt! More

by User-65533eca43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
October 16, 2020

Easy to get appointment for service. Needed to get 20K service done to keep maintenance plan in effect. Despite COVID-19, felt comfortable sitting in customer waiting area. Not too long a wait for car to More

by seamus444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
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