Volvo Cars Annapolis - Service Center

Great service experience as always. Service rep reached out to provide update and ask about type of tire replacement. Vehicle was ready shortly after and am very happy with everything. out to provide update and ask about type of tire replacement. Vehicle was ready shortly after and am very happy with everything. More

recall was great. quick and easy. everyone was polite, kind & professorial. It was ready when they said. car was clean and ready to go. Was a geart experienc was great. quick and easy. everyone was polite, kind & professorial. It was ready when they said. car was clean and ready to go. Was a geart experience More

I always appreciate the great help I receive at Annapolis Volvo in maintaining my Volvo. My car is important to me and the staff is always supportive. Volvo in maintaining my Volvo. My car is important to me and the staff is always supportive. More

Friendly and knowledgeable service staff. Provided great service for me and my car. However they are a bit over priced for their service and tires they provide. The same tires can be purchased else great service for me and my car. However they are a bit over priced for their service and tires they provide. The same tires can be purchased else where for much less. More

They have had my 2020 X90 since April 27 and the management team doesn’t have the decency to be straightforward with me. I have been told by Dave Scott that the engineers from Volvo corporate have management team doesn’t have the decency to be straightforward with me. I have been told by Dave Scott that the engineers from Volvo corporate have reviewed the multiple problems the car has and it was supposed to be resolved two weeks ago. When I call him and ask to be called back, he emails me instead and gives me another bogus date. The GM Anthony who is the owners son is just as unresponsive . This is the fifth time my car has been in for various electrical problems and it is brand new. It’s been so long I can’t remember what it looks like. At first I thought it was a Volvo problem but had faith in Annapolis Volvo to remedy the situation and at the very least communicate with me . I spent $70,000 on this vehicle and once the sale was complete, all of this became my problem. Advice- do your research and don’t buy or get your service from them. As an end note, I went on a Saturday to get my car while various parts were being ordered so I could get some personal effects out and they lost my car key.... I had to drive back on a weekday. Complete incompetence. If you read my first review when I first got the car I was thrilled... once they had the sale and the problems started they could not live up to the fictitious reputation that they sold me on. I’m stuck with them for now but don’t make the same mistake I did. More

too Expensive Rear beak pads with only 28000 miles poor engineering. 124.00 for pads way out of line.l don’t think I’ll be back for service Rear beak pads with only 28000 miles poor engineering. 124.00 for pads way out of line.l don’t think I’ll be back for service More

New Battery cured all my ailes. Thank you. The timely attention to detail and expert cleaning put our minds at ease. Your team truly has the customers' intere cured all my ailes. Thank you. The timely attention to detail and expert cleaning put our minds at ease. Your team truly has the customers' interests at the top of the list. More

Great efficiency and knowledgeable service From the time of arrival to the departure got great and unbelievably fast service- in less than 2 hrs my brake job was done and I could again drive s From the time of arrival to the departure got great and unbelievably fast service- in less than 2 hrs my brake job was done and I could again drive safe back to Eastern shore . Thank you so much for connecting my new phone to Volvo Bluetooth and all the advice I got . Stay safe and strong, thanks for the great service More

Always a GREAT experience Love their promptness of service and professionalism for the past few years that I've been going to them. Always has a smile on their face and love th Love their promptness of service and professionalism for the past few years that I've been going to them. Always has a smile on their face and love the easy access to their location. More

Courtesy and Professionalism Mr. Louis Cabrera provided us with prompt, professional courtesy, The service turn-around time was very quick. The car was returned very clean insid Mr. Louis Cabrera provided us with prompt, professional courtesy, The service turn-around time was very quick. The car was returned very clean inside and out after the service appointment. Great overall experience. More