Volvo Cars Annapolis - Service Center

Easy process to schedule my service appointment online with very quick availability. Karwin is always professional and took time to explain to me what exactly was completed during my 50,000 mile interval with very quick availability. Karwin is always professional and took time to explain to me what exactly was completed during my 50,000 mile interval check up. More

Excellent service Such an easy dealership to work with! Appointments are made with ease, the service advisors are friendly and knowledgeable, and the work completed is Such an easy dealership to work with! Appointments are made with ease, the service advisors are friendly and knowledgeable, and the work completed is top notch. They really care about the safety of my vehicle. More

Great customer service.Timely service.Love the waiting Great customer service. Timely service. Love the waiting area. Walt was very friendly. They kept me updated during the day. Office equipment ava Great customer service. Timely service. Love the waiting area. Walt was very friendly. They kept me updated during the day. Office equipment available if needed! More

Customer Service is Excellent, Wait time as expected Scheduled my service appt. online so everything was ready when I arrived. The estimate was right on point. Time spent in waiting area is comfortabl Scheduled my service appt. online so everything was ready when I arrived. The estimate was right on point. Time spent in waiting area is comfortable. More

quick, timely, efficient Took the appointment on one days notice to replace a battery. Did so., washed the car and I was on my way in 1 1/2 hours. Took the appointment on one days notice to replace a battery. Did so., washed the car and I was on my way in 1 1/2 hours. More

Brought car in without an appointment for what appeared to be a bad battery. The fault was identified (loose grounding strap) and was notified. The car was quickly repaired. Walt was very helpful and in to be a bad battery. The fault was identified (loose grounding strap) and was notified. The car was quickly repaired. Walt was very helpful and informative. More

Excellent techs, pricy parts, too few loaner cars Brought older V50 in for timing belt replacement. Unfortunately oil was leaking from cam seals and solenoids so repair was much more extensive and to Brought older V50 in for timing belt replacement. Unfortunately oil was leaking from cam seals and solenoids so repair was much more extensive and took five days instead of one (including weekend). The tech did typically fine work and problem fixed. I don't usually ask for a loaner for a one day repair, and when it became clear it was more complicated there were none available. Had to rent a car, which was disappointing. Also I don't understand why the same Volvo OEM parts cost so much more as part of a repair than if I purchased them myself on line, including if I purchased them on line from Annapolis Volvo itself! More

very efficient had a basic service, appointment made online, no problems at all, got a loaner car - again, no problems whatsover, service was great, communication wa had a basic service, appointment made online, no problems at all, got a loaner car - again, no problems whatsover, service was great, communication was great - I am very happy More

Speedy service. I was satisfied with the whole service process. My only criticism is that I would like to know more detail on what was performed and any results of testing. Such as amount of brake pad rem process. My only criticism is that I would like to know more detail on what was performed and any results of testing. Such as amount of brake pad remaining, etc. More

Karwin is the BEST! I arrived on time and Karwin Turner was great. Very personable and attentive. Karwin made sure I received the proper work to be done on my vehicle, ge I arrived on time and Karwin Turner was great. Very personable and attentive. Karwin made sure I received the proper work to be done on my vehicle, getting a loaner care and was out the door in a timely manner. It was a great experience. More