Volvo Cars Arrowhead

Vinny was a great sales rep, his demeanor was kind, and the application process seamless. I would recommend knowing a bit more about the functions within being sold, and always offer to open the hood to sh the application process seamless. I would recommend knowing a bit more about the functions within being sold, and always offer to open the hood to show the potential customer the core of the car. I was a bit disappointed in having certain bundles added to my financing without explanation or a breakdown, including not knowing what a 500 navigation bundle does and implying the alpha bundle was included in the sale only to find out days later it was an additional 3500. The employees are friendly and the dealership was clean and welcoming, but could benefit by partaking in some better business practices and explanations to the customer. More

Josh was an amazing sales guy. Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants ar Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants are. He will get you into what fits your needs. Very easy going does not apply pressure to buy or make a decision immediately. Highly recommend work with Josh for all your car needs. More

Jake went above and beyond to assist me in resolving the issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at ha issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at hand. I would definitely recommend him if you need assistance in resolving a matter that is in his department. I will definitely refer people to Jake. More

No nonsense salesman, very refreshing from what the rest of the sales world has to offer. Solid guy, caring, good listener, passionate about cars. Highly recommend working with Shawn if your ready to buy an of the sales world has to offer. Solid guy, caring, good listener, passionate about cars. Highly recommend working with Shawn if your ready to buy and have low tolerance for xx salesmen. More

Dealership was very organized and quick to respond to my inquiry. Vinny answered all my questions and was great to work with. inquiry. Vinny answered all my questions and was great to work with. More

I felt very supported and not rushed despite some bumps in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pl in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pleasant. Happy to join the Volvo family! More

Josh was sincere. He listened to our goals when we first met him. He presented possibilities to set proper expectations. He however did not have authority to negotia He listened to our goals when we first met him. He presented possibilities to set proper expectations. He however did not have authority to negotiate the sale. We found this frustrating and it caused the process to be less than amooth. More

I had an excellent experience with Volvo Cars of Arrow. Joshua Berk, Jake, and the rest of the team were responsive, polite, and transparent, the latter being particularly important because I purchased fro Joshua Berk, Jake, and the rest of the team were responsive, polite, and transparent, the latter being particularly important because I purchased from another state. They spent the time to discuss, in detail, the CarFax and answer all of my questions. If you’re looking for a dealership that runs a tight ship with direct, transparent personnel, look no further! Thanks again Josh! More

I originally went in to have my 2015 Volvo serviced and ended up buying another Volvo. I’ve always had good experiences at this dealership both in sales and service. ended up buying another Volvo. I’ve always had good experiences at this dealership both in sales and service. More

Had such a great experience and didn’t feel pressured on anything! Would recommend my people to this dealership! anything! Would recommend my people to this dealership! More