Volvo Cars Gilbert

Wonderful, easy, pleasant experience buying a new car I was in the market for a new car but hadn't decided on what car I wanted. I went to many different dealerships in the area. While most of them were I was in the market for a new car but hadn't decided on what car I wanted. I went to many different dealerships in the area. While most of them were okay it was a different vibe over at Volvo. Definitely not the pushy sales type vibe. Being a single woman buying a car I was apprehensive of the 'negotiation' part for buying any new car. However, I feel that at Volvo and with my sales person Kim Knorr, it was an easy going relationship that didn't feel like sales guy vs naive women buying a car. In the short time that I was there, test driving cars and trying to make a decision it felt more like a friendship with not only him but the dealership. Like another post said, you find your self wanting to go back and just say hello, which I have already done. And not just get the heck out of there after buying the car and not wanting to ever go back which I have felt after previous purchases at other dealerships. Kim went above his call of duty and even picked me up at the place where I sold my car in order to bring me over to the dealership. Along with my daughter and small dog no less. The actual buying process was easy, painless, fair and actually exciting. Jason in Finance was more than helpful and clear in explaining everything you are signing which removed any anxiety I might have had. Overall I would definitely recommend this dealership and the people that work there for your next Volvo car buying experience! More

Best Auto Buying Experience I completely concur with the description in a previous review: Scott Hay is a wicked pissa! I was in the market for my son's first car & found a gre I completely concur with the description in a previous review: Scott Hay is a wicked pissa! I was in the market for my son's first car & found a great deal on a pre-owned Volvo at Volvo of Tempe. Scott Hay was my salesperson & was extremely accommodating and patient throughout the buying process. I live roughly an hour's drive from the dealer so I wanted to be confident of the car's condition before making the drive. I spoke with Scott on the phone several times prior to my visit, he promptly took & texted the various pictures I requested of the car and really took the time to answer all of my questions. After traveling to Volvo of Tempe and seeing the car in person, I wasn't hassled at any time to make a deal...unlike the atmosphere at other dealerships. When I brought my son to look at the vehicle a few days later, Volvo of Tempe had detailed the car beautifully & it looked nearly in showroom-new condition! Scott helped me work a great deal, and getting through finance was a breeze. When my son and I drove off I noticed that the car even had a full tank of gas...talk about great customer service! If you want the best car buying experience in AZ - pre-owned or new - I can only recommend Scott Hay and Volvo of Tempe. More

Great service! The service was excellent and the customer service was great as well. The work was done very well, I liked that I was prompted about what was going on The service was excellent and the customer service was great as well. The work was done very well, I liked that I was prompted about what was going on with my car and the cost. More

Service is very lacking Took my vehicle in for a recall issue, service tech kinked a hose or forgot a hose clamp, unable to properly fuel car. Service writer not returning Took my vehicle in for a recall issue, service tech kinked a hose or forgot a hose clamp, unable to properly fuel car. Service writer not returning calls. Also have power window issue, asked 4 times to diagnose, and he "forgot" Not at all pleased with the service. More

Great experiance Scott Hay is a wonderful person. I had a wonderful experience with him and I loved the way he treated me. I will buy another car from him many many ti Scott Hay is a wonderful person. I had a wonderful experience with him and I loved the way he treated me. I will buy another car from him many many times thank you More

awesome dealer Kim Knorr and Scott Hay are the best. They made my car purchase the best experience. Kim is a no pressure salesman. Very polite and a kind sole. I fel Kim Knorr and Scott Hay are the best. They made my car purchase the best experience. Kim is a no pressure salesman. Very polite and a kind sole. I felt like I was with family. Scott Hay is a wicked pissa. we laughed and had a great time while we made the deal. I highly recommend this VOLVO dealer. I actually see my self stopping in the dealer just to say hello from time to time. They're the best.. More

Wonderful Experience! Kim Knorr was wonderful! He was kind and upfront and made both me and my husband feel at ease during the whole process. Both he and Jason Moroso, in f Kim Knorr was wonderful! He was kind and upfront and made both me and my husband feel at ease during the whole process. Both he and Jason Moroso, in finance, worked to help us get the best deal possible. We never felt pressured to pay a dime more than we were comfortable with. I will definitely recommend Volvo of Tempe to anyone looking to buy a car in the future! Thanks, Kim and Jason! More

Best Buying Experience Yet I've purchased many cars over the years. Dread going into the dealership as it's a lengthy, tiresome, sometimes exasperating experience. Have to say I I've purchased many cars over the years. Dread going into the dealership as it's a lengthy, tiresome, sometimes exasperating experience. Have to say I wasn't expecting much with this experience however I was pleasantly surprised. Did some negotiating over the phone. Went in, completed some paper work and left in under 2 hours. A record. The sales reps were very nice, friendly, showed me a lot of features of the lightly used vehicle. Finance rep was nice, had a good sense of humor. Drove away without that dealership headache. More

Excellent salesman Kim Knorr was by far the best salesman I've ever come across. He was very caring and respectful. He wasn't pushy whatsoever which is rare to come acro Kim Knorr was by far the best salesman I've ever come across. He was very caring and respectful. He wasn't pushy whatsoever which is rare to come across nowadays. I definitely recommend Kim Knorr when buying a car from Volvo of Tempe! More

Great Service! I would like to thank Josh for an outstanding job in assisting me with my XC60 repairs and getting the best deals possible, everyone in the service de I would like to thank Josh for an outstanding job in assisting me with my XC60 repairs and getting the best deals possible, everyone in the service department are wonderful and friendly! More