Not a positive experience, AT ALL. I was calling everyday for over 2 weeks to test drive a vehicle they had advertised on their website, was told several different stories by 3 different sales persons and the manager about why it was in the shop and they would get a hold of me 'as soon as it was available.' When it finally was available, I was texted pictures one afternoon by the only sales rep that actually got back to me (the others promised, but never did, which is why I had to keep on calling DAILY) and I immediately called and scheduled the first available time (the following day at noon). As I was driving in, I was texted that the vehicle had sold the previous evening. I was told after I arrived there was a "list of potential buyers," but I was never shown it or my placement on it, just that someone else had purchased the vehicle so I was out of luck, "but we'd be happy to let you know if the deal falls through." Not a good way to generate a 'positive customer experience.' The vehicle also had two error codes on my OBDII scanner, so their pre-inspection missed that as well. I think the common trope about salesman is currently active here, they only care about making money, not honoring their own promises. I won't be recommending their dealership EVER. Buyer beware.