Volvo Cars Lisle

I have worked with Bob for the last six years for the leases of our family vehicles. I've always found him to be very knowledgeable about the product and willing to take the time to explain everything a leases of our family vehicles. I've always found him to be very knowledgeable about the product and willing to take the time to explain everything about the new car. He's always gone out of his way to accomodate our schedules. The service department has also been very accomodating in the scheduling of appointments and the quality of service that they provide. I would highly recommend this dealership when considering the purchase/lease of a new vehicle and for the service that they provide both in the sales and service areas. More

Went in a few months before I bought my Volvo T6 AWD and they had a decent selection. I held off and when I went back in Bob told me they had no more on the lot. Instead of blowing me off, he advised me o they had a decent selection. I held off and when I went back in Bob told me they had no more on the lot. Instead of blowing me off, he advised me of different ways to handle the situation...order online, wait till they get some in, or go overseas (their special promotion). I decided to give my email address to him and he notified me immediatly when they got one car in. I probably overpaid, but it's supply vs. demand. I loved the car and needed one asap. I felt overwhelmed with the car and a few days later, I met with Bob and he went over everything with me again. I felt very comfortable and love my car. I would definitely recommend this dealership to anyone. More

David Gluskin, this salesman is very rude and impolite. I don't intend to be mean. But I have to say this dealership is the worst of the worst.Yelling at customer just because of lower counteroffer! Negociat don't intend to be mean. But I have to say this dealership is the worst of the worst.Yelling at customer just because of lower counteroffer! Negociation is the nature of business and this rude salesman act crazy while you counteroffer! Never go to this store! the person there needs to be trained how to be polite to others instead of just want clients pay higher prices. Worst service with unreasonable price! I will never go to this crazy / worst volvo dealership! The crazy sales are just so rude that out of my imagination !!! More

Lolita and Thomas were very personable and knowledgeable and made the overall buying experience enjoyable. Lolita was able to adequately answer all of my questions regarding the 2008 C30 I was purchasing a and made the overall buying experience enjoyable. Lolita was able to adequately answer all of my questions regarding the 2008 C30 I was purchasing as well as questions pertaining to newer versions of the C30. Furthermore, Lolita was able to convey the positive aspects (quality, safety, style, etc.) of the Volvo brand which helped me to feel at ease purchasing a Volvo. Lolita and the rest of the staff at the Volvo of Lisle should be commended on their professionalism and the positive car buying atmosphere they create. More

Left the dealership feeling as though we had not gotten a good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took adva good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took advantage of the circumstance. If you are using a trade in as part of your transaction, they will not give you a fair price. Then used high pressure to complete the transaction. Beware. Also, do not let them know where you live. They will try to mark up based on your address. Bob was a nice guy but we could tell that he could not do anything regarding the price. His job was to describe the car. In that role he did fine. They did not follow up on promises to do additional work on car purchased. Did not follow through on request to have service record forwarded. When I dropped off paperwork two days after the transaction, they "forgot" I was waiting in the showroom. I had to go find the finance manager who I was waiting for and the the response I received was "oh, I got to talking to one of my bankers and forgot you were there." When in fact I could see that he had just been talking to a co-worker the entire time. The simple fact that they have not followed up or tried to contact us underscores the fact that they did not want us as repeat customers. More

I would recommend this dealership. Both salesmen were extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manag extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manager" and sealed the deal. I really like my new XC60! More

The buying experience wss very simple and straightforward. Car features were explained thoroughly as well as functionality of options. Discussion of financing availability of was helpful. straightforward. Car features were explained thoroughly as well as functionality of options. Discussion of financing availability of was helpful. More

Car was advertised under cars.com. Came in was greeted by Tommy. Asked to see the car and Tommy promptly went to get the keys. No waiting games! That was wonderful! Took the car for test rides with and wit Tommy. Asked to see the car and Tommy promptly went to get the keys. No waiting games! That was wonderful! Took the car for test rides with and with out top on or off and again when my husband came by. Entire staff was very friendly. Did not not feel like I was prey amongst hawks. The negotiation process went with ease seeing as though the car was sensibly priced in the first place. The finance manager was straight forward. No attempts to up sell any extra products or warranties. This had to be the most pleasurable car buying experience ever!!! More

We just took delivery of our new Volvo through their overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery process and kept us updated as our car was being built. We love our new car and would definitely recommend Volvo of Lisle. More

From first inquiry (internet), I received immediate contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. H contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. He was very knowledgable and helpful. Also spent much time with me personally after purchase in explanation of car and equipment Much appreciated. More