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Volvo Cars Mall of Georgia

Buford, GA

4.6
2,149 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,149 reviews

January 23, 2019

Exceptional Customer Service I purchased a used car from this Jim Ellis Volvo and after purchased I had some concerns. The General Manager, Mr. Dalton, addressed my concerns and More

by Do mot buy a used car frim Jim Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Zach Cardaropoli, Ken Wang
Jan 23, 2019 -

Volvo Cars Mall of Georgia responded

Lonita, Thank you for taking the time to share your unsatisfactory after the purchase experience with us. We were aware of a possible concern but were unable to duplicate it with you when you brought it by and test drove with one of our technicians. We can gladly get the vehicle taken to Nissan dealership and allow them to run further diagnostics to see if they can duplicate the concern. By no means did we intend to sell you a lemon or give you the perception that the vehicle is a lemon. Please feel free to reach out to Tim Dalton, General Manager, at 470-655-3700 and I will do what I can to help.

January 23, 2019

Sales staff excellent, great selection of cars! I had been looking for a new vehicle for over a year, wanting to find the one. Having worked with other sales people and test drove a few cars, I cam More

by mjtpicard19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2019

Good Experience Buying New Car The team at Volvo Cars Mall of Georgia made the car buying process easy and free of pressure. The dealership had a tremendous selection, along with v More

by NJB8201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Graham, Justin Barnes, Ken Wang, Justin Jacoby
January 21, 2019

Excellent Service Corey was very helpful and welcoming during my service visit. He was very informative but wasn't pushy. He told me what services I needed and left it More

by MrsBus25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Wright
January 21, 2019

Superior Customer Service Quality My car-buying at Volvo Cars Mall of Georgia was, by far, the best car-buying experience I've had to date. The staff was polite and courteous. Not once More

by dee1266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Trevor James
January 18, 2019

Great Experience! Justin was such a big help for my dad and I! As soon as we walked into the dealership, he greeted us and helped us right away. I was interested in a 2 More

by LaurenSpeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Justin Jacoby
January 17, 2019

Great experience! Justin Barnes and the entire staff was very attentive, professional and wonderful to work with. Genuine hospitality abounded. I would definitely reco More

by Cilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Graham, Justin Barnes
January 17, 2019

Great experience Justin made this process very easy and I was satisfied with the service and communication on the vehicle. From selection to financing to delivery Just More

by Bill
Recommend Dealer
Yes
Employees Worked With
Justin Jacoby
January 16, 2019

Excellent Customer Service and Experience! Justin Jacoby was wonderful to work with! He was so accommodating, helpful, and knowledgeable, making our car-buying experience a smooth process from More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Ken Wang, Justin Jacoby
January 12, 2019

Car Purchase Entire experience at this dealership was fantastic. My sales person Michael Taylor was fantastic!!! Very honest and professional, I would highly More

by Volvo1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor, Ken Wang
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