Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars Mall of Georgia
Buford, GA
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,147 reviews
December 12, 2020
Russel was very professional and helpful when we were in the market for a new vehicle. He took the time with us to ensure we understood all features the vehicle had, and we did not feel pressured by him. the market for a new vehicle. He took the time with us to ensure we understood all features the vehicle had, and we did not feel pressured by him. More
by kaetlyn301
Employees Worked With
Russell Rana
December 12, 2020
The subscription plan was an absolute nightmare. - The The subscription plan was an absolute nightmare. - The car went to the wrong dealership, they would not allow us to come get get from there. We had The subscription plan was an absolute nightmare. - The car went to the wrong dealership, they would not allow us to come get get from there. We had to fill out the application 3 times. Our credit score was ran then it was ran without our permission 40 days later. This prevented us from being able to.make am investment into a property due to the bank believing we had two new vehicles. THEN they called AGAIN yes 3 times to run our credit. We are about 5 months into the vehicle currently. I will not put my opinion on this just yet because I do not have enough information. This is no reflection of the representative of the salesman. More
by Brandonthompson0
Verified CustomerEmployees Worked With
Jose, Richard Nourie, Jose Rumualdo-Vazquez
December 12, 2020
Had an excellent experience.Ashley was patient, Had an excellent experience. Ashley was patient, knowledegable, and relaxing. She helped us narrow the choice down from 5 cars to 1. Thanks for ever Had an excellent experience. Ashley was patient, knowledegable, and relaxing. She helped us narrow the choice down from 5 cars to 1. Thanks for everything. More
by samiller1560
December 12, 2020
As comes to cars, i am very precise and expect the similar response from sales folks and thats normally not the case. Got into pleasant conversation with Russell and he has been thorough in his approa similar response from sales folks and thats normally not the case. Got into pleasant conversation with Russell and he has been thorough in his approach. Would definitely recommend. More
by Sunny
Employees Worked With
Russell Rana
December 11, 2020
Very easy to deal with and minimal hassle about pricing Very good communication if there was a question with quick response by text or email Very good communication if there was a question with quick response by text or email More
by Allen
Employees Worked With
Justin Barnes, Alexis Walls
December 11, 2020
Great customer service. Thorough professionals I had a great experience would highly recommend we are always hungry for attention to retail and I think this is the place to be. great experience would highly recommend we are always hungry for attention to retail and I think this is the place to be. More
by Sara
Employees Worked With
Russell Rana
December 11, 2020
Russel is a very hard working sales person. Russel goes an extra mile to assist his clients.My family’s personal experience buying a car from him is very positive as he not only thinks of his dealership wh an extra mile to assist his clients.My family’s personal experience buying a car from him is very positive as he not only thinks of his dealership while making a deal but he benefits his clients in totality..Thank you very much Mr Rana ...you will flourish in no time . More
by MariaSaadRehan
Employees Worked With
Russell Rana
December 11, 2020
Professional in every way! Went above and beyond while assisting me in my car search. Very knowledgeable and always pleasant to deal with as well. Just a good person. assisting me in my car search. Very knowledgeable and always pleasant to deal with as well. Just a good person. More
by Whall118
Employees Worked With
Russell Rana
December 10, 2020
OMG!!!!! The most amazing experience ever! Ashley and Alexis were the BEST! I can not remember the last time I received service like that! Thanks Alexis were the BEST! I can not remember the last time I received service like that! Thanks More
by leahrivera1
