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Volvo Cars North Miami
Miami, FL
105 Reviews
Volvo Cars North Miami in Miami, FL, is proud to be an automotive leader in the North Miami area. Since opening our doors, we have kept a firm commitment to our customers and think of our customers as family. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle-free as possible. Our showroom is not just about cars; it’s an experience. Enjoy moments of repose in our stylish lounge areas designed for your comfort. We believe that car shopping should be a joy for everyone in the family, including your wonderful pets. We are delighted to be a pet-friendly dealership, welcoming pets into our showroom!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 105 reviews
November 21, 2023
The sale representative was always professional, friendly, and never pushy. The financing team is also great. It was a really good negotiation. KUDOS to Rafa (Sales Rep), Zuly (Financing) and Marjor friendly, and never pushy. The financing team is also great. It was a really good negotiation. KUDOS to Rafa (Sales Rep), Zuly (Financing) and Marjorie (Features set up and Training); really appreciated all your support. More
by amursuli90
November 14, 2023
Their service department is great Their sales department are filled with scam artists and frauds Starr clear and don’t ever buy a car here!!!!! When I was looking prior they were 8 k over competitors! Had are filled with scam artists and frauds Starr clear and don’t ever buy a car here!!!!! When I was looking prior they were 8 k over competitors! Had car delivered to my house from Delray Volvo and had great experiece! Two years later a fraudulent car salesman told me I had to come right in as I was over my mileage and change cars this week or my lease would go up 300 dollars! I call Volvo and reported this person as I was not over and would not need to pay more!!! ABDE BOUKA IS who called and lied and should honestly be fired!!! Fraudulent behavior dose not gain respect or get customers!!! Hopefully they fire him More
by Susyf
October 18, 2023
Just got our 2nd car and gotta say we are lifelong Volvo fans thanks to Alejandro Reynaldos and the entire team at Volvos Cars North Miami. Highly recommend! fans thanks to Alejandro Reynaldos and the entire team at Volvos Cars North Miami. Highly recommend! More
by juandiegolavalle
October 06, 2023
I am very happy and satisfied for the exellent service provides by Tito and JC. Thanks and Congratulations for having very efficient people provides by Tito and JC. Thanks and Congratulations for having very efficient people More
by fcocordovez
September 02, 2023
ANOTHER EXCELLENT experience at Volvo cars North Miami! I wouldn’t choose any other Volvo dealership. This is my third XC90 and everyone was so helpful through the entire process. Kai the sales advisor I wouldn’t choose any other Volvo dealership. This is my third XC90 and everyone was so helpful through the entire process. Kai the sales advisor was great!! He went over and above to explain, show, and ensure that all my questions and concerns were addressed. Serdar, the sales manager, was patient and understanding.I was amazed by his willingness to help ease my stress through the process of negotiations. He is very knowledgeable and gave me a phenomenal price!! Zuly in the finance dept also made everything run smoothly and was a pleasure to work with. The entire experience was seamless. I also have to express that VOLVO is ⭐️GOLD⭐️ for appreciating teachers! They give special offers to help make driving such an amazing car possible. Thank you Volvo North Miami for helping me to get the perfect car!! 😍 More
by Rosalyn
September 01, 2023
It was a great experience to buy a car in Volvo North Miami. The transaction was done very efficiently and with a lot of care and concern for us the customers. Dayana was so kind, efficient, helpful and Miami. The transaction was done very efficiently and with a lot of care and concern for us the customers. Dayana was so kind, efficient, helpful and very honest giving her advice. I highly recommend Dayana at Volvo North Miami! More
by Ana Moreno
Employees Worked With
Dayana Diaz
August 24, 2023
Experience was a mixed bag. The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-fro The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-front he would not accept credit union financing, the manager had sales and his finance manager offer to see if they could match or better the rate I had received. In hindsign, I should have said no, don't bother. After sitting and waiting for nearly two hours, I met with the finance person who presented me with their best rate, which was higher than my credit union. When I told her I'll go with my own financing, she proceeds to tell me that the manager will only honor the deal made if I use their financing, and as a policy they will not accept financing from a credit union because its not in their interests. Big banks, in her words, not mine, 'kick them back money' when they use them. Definitely unethical, possibly illegal, and unfair to the customer. I get it, they're in it to mak money. But if that's your policy, state that up-front so a customer can can make a decision on whether to do business or go elsewhere. That stunt cost me nearly 2 hours of my time and $575 ($7/mo more) because the rate was slightly higher. I think they took advantage because the dealership was so far away from where I lived and I had already agreed to the trade in of my old vehicle. If it had been a local dealership, I probably would have told them to kick rocks. Second issue was the CPO program. I reviewed the CARFAX prior to setting the appointment. Before offering the car as CPO, it indicates the inspection was performed, brake rotors replaced, four tires replaced, wipers replaced. When I examined the vehicle, I noticed immediately the tires were not new. Like most average people, I assumed replaces with new tires. After a little back and forth, the sales rep finally admitted that they will replace worn tires with used ones because the vehicle manufacture says its okay as long as they have 5/32" tread depth. On my trip home, I ran into some lite rain. When the wipers kicked on, instead of a clean windshield, STREAKS! because the wipers were old, not new. I didn't bother to check wipers on a Volvo CPO vehicle. I should have. That made me begin to wonder if any of the stated inspections or maintenance were actually completed. Little details make a big difference, because they determine confidence. Let's see how Volvo of Miami responds. More
by terrance.walker
July 27, 2023
This is my second time leasing from Volvo of North Miami with the help of Ricky M. from sales. He's the BEST! He listened to what I wanted, went above and beyond to make sure I was satisfied with everything with the help of Ricky M. from sales. He's the BEST! He listened to what I wanted, went above and beyond to make sure I was satisfied with everything, and made the whole process so easy and enjoyable. Overall, I felt like I was treated as if I was the most important customer ever. In addition, their service department provided excellent maintenance on my first vehicle. I can't imagine going to any other dealership in the future. More
by Jane K
Employees Worked With
Ricky Menendez
July 06, 2023
Purchased a used 2017 Chevrolet Bolt EV and had a good experience. Ricky from sales was very helpful and communicative, upfront with pricing, even went above and beyond in getting the vehicle charged so w experience. Ricky from sales was very helpful and communicative, upfront with pricing, even went above and beyond in getting the vehicle charged so we'd have enough range to drive back home. JC in finance was a pleasure and made everything quick and easy. Only issue was even though Ricky was at the time more than willing to help us with document needed for the tax credit, getting a copy sent over took some time. Had to call and ask to speak to Roger from accounting directly to have the copy finally sent weeks later. More
by R
