Volvo Cars North Miami

Moudy was very thorough with explaining our new car and even helped me out with a home drop off. I appreciate how quickly he moved things along! even helped me out with a home drop off. I appreciate how quickly he moved things along! More

My sales consultant, Mahmoud A. , helped my husband and I with the purchase of our car. He was very thorough in going over everything we need to know about the car and downloading th , helped my husband and I with the purchase of our car. He was very thorough in going over everything we need to know about the car and downloading the app. We were impressed that we received our tag and registration that same day. More

It’s been a month! ! A month since I bought my car from them and I haven’t received my registration and tag.. when they said it was supposed to take 2 days! If I don’t ! A month since I bought my car from them and I haven’t received my registration and tag.. when they said it was supposed to take 2 days! If I don’t call every week, I don’t received any feedback from them! Very poor customer service! As today…I’m still waiting for my registration and tag!!! More

It is with great pleasure that I write this review today on behalf of Yandi Oviedo, JC Rivero, and Serdar Dosemecioglu of Volvo Cars of North Miami. Let me start with telling you I was actively shoppin on behalf of Yandi Oviedo, JC Rivero, and Serdar Dosemecioglu of Volvo Cars of North Miami. Let me start with telling you I was actively shopping for a new car and stopped at other locations before coming to this location. NONE of the other locations compare to the experience I had at Volvo of North Miami. In fact, a couple of the other locations lied to get us to come over, had large “Market Value” addendum stickers to take advantage of the current market we are in, or were selling a “used” car that also lost the $7500 tax-credit. (looking at Fully Electric Vehicles only.) From the moment I walked into the dealership, throughout the entire test drive, while I made up my mind, and until I left the dealership, I felt welcomed, valued, appreciated, and was treated with the an incredible level of respect. I didn’t have to go back and forth multiple times between our incredible Sales Consultant Yandi and Sales Manager Serdar. The terms were simply provided, agreed to, and then we moved forward. The entire process was fun, filled with many laughs, and was non-stressful. No one was “pushing” me to make a decision or rush. Once I made the decision to move forward with my purchase, The staff stayed after closing to make sure I was still completely satisfied. JC, the Finance Manager made sure the financing was completed quickly and effortlessly. (Unlike other car buying experiences where financing can take hours.) Again, we shared many laughs and great conversation while completing the contracting. The entire process felt like I had always been part of the family and Yandi, JC, and Serdar just wanted to make sure I was completely satisfied. This was truly a memorable experience and I would HIGHLY recommend anyone looking to purchase a vehicle to give Yandi, Serdar, and JC the opportunity to help! You will not be disappointed! Thank you Yandi, JC, and Serdar for this experience! You helped us once before for our Mother’s car experience and this experience was just the same! Volvo should be proud to have each of you on the team and representing the Volvo brand. You all are a true representation of what providing a great Client Experience is all about! More

Please take a few moments to review my “Customer Experience” with Giovanna at Volvo Cars of North Miami-FL. Each phone call I made and each text message I sent her, Gio replied instantly. She made m Experience” with Giovanna at Volvo Cars of North Miami-FL. Each phone call I made and each text message I sent her, Gio replied instantly. She made me feel as if I was her “only” customer and I know she was also very busy assisting others. I must admit, I’m one of the most difficult persons to sell an automobile too. Gio worked on my price offers relentlessly, then entered Marlon. Eventually, after 2 weeks of dealing with both Gio & Marlon, we all reached an acceptable deal. Gio and Marlon of Volvo Cars of North Miami even went “over and beyond” to assist me with getting my vehicle transported to Arkansas. Gio & Marlon kept me updated with every phase of my vehicle purchase. Rite Way Auto Transport’s driver name David, delivered my vehicle ahead of schedule and he was EXTREMELY professional. What a great customer experience…. Gio & Marlon, I want to let you know how much I enjoyed the “outrageous customer service” you all provided! I will highly recommend your dealership to anyone seeking to purchase an automobile – new or used. BTW, ask for Gio!!!!!! More

BEST Volvo service in Florida. Tried to get into my local Volvo service center owned by Gunther Volvo- a SUPER nightmare. Miguel Garcia picked up my car and brought it to North Miami Volvo for it's ye local Volvo service center owned by Gunther Volvo- a SUPER nightmare. Miguel Garcia picked up my car and brought it to North Miami Volvo for it's yearly service. He redelivered it back to me the following day. Miguel is extremely professional and a SUPER NICE guy who deserves the highest of praise. I would HIGHLY recommend both Miguel and North Miami Volvo....'.stay away from Gunter..... More

The entire team was professional and a pleasure to work with. The showroom and grounds are very nice as well. Thank you Oscar and Volvo Cars of North Miami. with. The showroom and grounds are very nice as well. Thank you Oscar and Volvo Cars of North Miami. More

Knowledgeable friendly staff, could not have been more pleased with my purchase. Beautiful clean, safe environment. pleased with my purchase. Beautiful clean, safe environment. More

Moudy and team were very professional and low pressure. Great deal and great experience. I highly recommend this dealership and would certainly work with them again. Great deal and great experience. I highly recommend this dealership and would certainly work with them again. More

I bought my first Volvo with Dayana Internet Sales, and as a previous review I had done back then she is the best. She is the "top of the line". Now I had my first experience in the Service Dept. with Ju as a previous review I had done back then she is the best. She is the "top of the line". Now I had my first experience in the Service Dept. with Juan, WOW absolutely best experience ever, excellent customer service. His attention to the details, great communication skills, and ready smile made the experience even better than I expected. North Miami Volvo has won a customer for life because of these two exceptional professionals andI will recommend your dealership to others in the future. More