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Volvo Cars Princeton
Lawrenceville, NJ
1,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,308 reviews
May 11, 2017
GREAT EXPERIENCE!! I first met Colby at Volvo of Edison when he worked with me a few years back to transition my lease from my S40 into my S60. At that time he was so h I first met Colby at Volvo of Edison when he worked with me a few years back to transition my lease from my S40 into my S60. At that time he was so helpful, easy to work with, (and made the whole experience actually pleasant) that I followed him to Princeton for all my other cars. He is a very unique salesman. I wouldn't trust anyone else. More
by M. Kaps
Employees Worked With
Colby Whipple
May 10, 2017
Excellent I purchased a used car from them and Michelle Sabine was my salesperson. She made it an extremely easy and convenient experience. They even put the I purchased a used car from them and Michelle Sabine was my salesperson. She made it an extremely easy and convenient experience. They even put the car through an extra wash before I picked it up but forgot to put the mats back in. I called and left a message. Michelle personally called me back and said she would send them with my plates, how awesome is that? I live 45 minutes away. To be able to do business like this is just wonderful. I am very happy with my purchase and I am sure you will be too. Ask for Michelle Sabine when you visit. More
by denise
Employees Worked With
Michelle Sabine
April 24, 2017
Best Sales Person needed a used car , went to Volvo and received top notch service !! Colby went above and beyond to make sure I was comfortable and gave us excellent p needed a used car , went to Volvo and received top notch service !! Colby went above and beyond to make sure I was comfortable and gave us excellent price He even came in on his day off , had such a great experience !! Thanks for everything Colby , you are truly a great sales person ! More
by Yc
Employees Worked With
Colby Whipple
March 01, 2017
Excellent service, no hassle I already have an S60 so I was shopping around for an XC90. I found the best price for the features I looked for. And I searched within a 90 mile rang I already have an S60 so I was shopping around for an XC90. I found the best price for the features I looked for. And I searched within a 90 mile range. But the quality of service, as I expect from any Volvo dealership, was exceptional. I didn't think I would buy a car today but I did. Dealt directly with the owner, Chris, and felt that this will not be my last purchase here. More
by Abejo
Employees Worked With
Chris Long
October 04, 2016
Knowlegeable Friendly The dealership is a smaller home like feel. The sales reps and owner are very friendly and come out and get involved in your sale early in the process The dealership is a smaller home like feel. The sales reps and owner are very friendly and come out and get involved in your sale early in the process. All the sales process is done open computer where there are no hidden fees or reserve discounts. Test drive, car prep, delivery quick and complete. They made us feel very at home and satisfied with our decision. My wife is a tough shopper and they put her in a good comfort zone early in the process. More
by rreiss9999
Employees Worked With
Chris Long, Nils Falk
September 14, 2016
Finally a dealer you can trust ! After over a month and several bad experiences with other dealers I spoke with Jim Miller at Volvo of Princeton. He processed my application and gave After over a month and several bad experiences with other dealers I spoke with Jim Miller at Volvo of Princeton. He processed my application and gave me my options quickly, in a manner I could easily understand then made it all work for with the car I wanted. It was so nice after bait and switch, price add on's and other nefarious tricks from dealers who wasted my time and lost my patronage for life. I cannot thank Jim and all the kind people at VoP who took a nightmare and made it a pleasant dream for my first time driver daughter. Whatever car I want I will NEVER go anyplace else without speaking to the people at VoP first. The are a 1st class group who teat the customer fairly, attempt to help them with there decision as much as they can and deliver a very high quality product. Thanks everyone, we could not be happier with our purchase and I am coming back for that Volvo you had in the showroom for myself ! More
by Michael
Employees Worked With
Jim Miller -Finance, Brian McMahon
April 20, 2016
Great people and a very nice environment! I have been their client for several years. Great customer value and service! Doug from service is great! Nils and Brian from sales have been great an I have been their client for several years. Great customer value and service! Doug from service is great! Nils and Brian from sales have been great and really helpful when selecting a new car. More
by VC
Employees Worked With
Doug from service is a great person! , Nils Falk, Brian McMahon, Dan Graff
April 03, 2016
Excellent Service I have nothing but praise for the Service Department at Volvo of Princeton. Al Macli is a true professional. He inspires confidence in the service pro I have nothing but praise for the Service Department at Volvo of Princeton. Al Macli is a true professional. He inspires confidence in the service process and helps every step of the way. I am a very happy customer. I would recommend Volvo of Princeton to anyone wanting exemplary service. More
by Cruz41
Employees Worked With
Al Macli
March 02, 2016
These guys were FANTASTIC, AMAZING I went here hoping to get my 1st Volvo but with a very limited budget. Nils Falk the salesman and Jim Miller in finance tried every which way to get I went here hoping to get my 1st Volvo but with a very limited budget. Nils Falk the salesman and Jim Miller in finance tried every which way to get us into a pre-owned XC90. My budget and credit just couldn't handle it. So they went through their inventory and found something that was. These guys invested several hours in 3 sessions over 2 days for a low dollar sale. They were extremely patient and caring about our situation with a " let's find a way to get this done" attitude, loaning my wife a car when I had to go to work for a few hours, halting the process, so she wouldn't be stranded there waiting. Everyone there was friendly and up-beat and got us back on the road. Kudos for great professionalism and effective service. I didn't get my Volvo this time around, but when I'm ready for it I'll be back at Volvo of Princeton. They deserve my praise and my business! Jim Miller was such a gas! More
by Ken Reeve
Employees Worked With
Jim Miller, Nils Falk
September 04, 2015
Dissapinting service!!! Moved into the area and went to this dealer after seeing the reviews. Our 2000 volvo had no climate control. The service tech said we need a new clima Moved into the area and went to this dealer after seeing the reviews. Our 2000 volvo had no climate control. The service tech said we need a new climate control modular. We were not prepared to spend $1400 dollars on the car so we just had the oil changed. After picking up the car we left it in the garage until a freind offered to look at it. He said the harness was all exposed and the hoses to the airconditioning were loose, all components were loose. I called Princeton Volvo to let them know what happened and the service manager claimed someone else must have done that to the car. I reminded him that he could check his computer to see that the only other person who worked on the car in 15 yrs was Smyth Volvo in Summit NJ, was he accusing them of something. The car is now in a service center run by a freind. We are not sure what that bill will be. I'm very disapointed that Princeton Volvo didn't offer to make things right or at least seem concerned. More
by Sam C
Employees Worked With
Service manager
