Volvo Cars Princeton
Lawrenceville, NJ
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Ive never enjoyed buying a vehicle, always felt I didnt get a great deal etc. I walked into the showroom after charing with Colby via phone and email. He was off that day but Paul Fiorino took time to go get a great deal etc. I walked into the showroom after charing with Colby via phone and email. He was off that day but Paul Fiorino took time to go over the whole scenario. I was in a jam with my last vehicle and the team at volvo got me back on track . Did they have to , probably not but they treated me like a long lost friend . Price was right vehicle was amazing and I did not feel compromised in any way!!!! 12 out of 10 for all round experience. Im looking forward to the 2015 XC90 coming out and feel sure it will be a great buying experience again. Keep up the good work its nice to nice customer service is thriving at this dealership Thank you again More
I've been searching for a car for a long time. I came across a used Volkswagen that was very striking on autotrader and cars.com. it was exactly what i was looking for. It had 1 owner, low miles. came across a used Volkswagen that was very striking on autotrader and cars.com. it was exactly what i was looking for. It had 1 owner, low miles. awesome features. I knew that going to a Volvo dealership and looking at a Volkswagen might seem weird but i called one day and spoke with Paul. He was friendly over the phone and assured me that they would treat me right after i told him that I've been getting the run-a-round from other dealerships and being treated poorly. I made an appointment for the next day to go look at the car and i was introduced to Michelle Sabine, her husband Russ, and Brian McMahon. Michelle and i talked for a long time about the car. She was very friendly, offered my family something to drink as we waited. She told me that the car was getting 4 fresh tires, new rotors, and new brake pads on the car at the moment and it'll be a few minutes and we can go for a test drive. We went on the test drive and the car was awesome and i immediately fell in love with it. i told her that i would really like to look into getting the car and we started talking numbers. i told her where i wanted to be as far as payment wise and she made it happen. The payment was about $40 more than what I was asking for but that wasn't their fault, my credit wasn't the best. i felt it was worth it due to the fact that this dealership took really good car of me and my family. They made it such a smooth process and restored my faith that there are good people out there, even at a dealership. They all treated my family as their own. Upon leaving Michelle was trying to shake my hand she got a hug instead. I hope they all know how gracious i am. More
Volvo had the vehicle for 7 hours. Changed the oil (for 65 bucks) and diagnosed that I needed a new compressor (told them that at 9 am). They then recommended about $2000 worth of additional work but told 65 bucks) and diagnosed that I needed a new compressor (told them that at 9 am). They then recommended about $2000 worth of additional work but told me they couldn't do anything more today. Just about the worst experience I've ever had at a dealership. More
Michelle was excellent she was very friendly and professional and made me feel very comfortable and was able to provide me with reliable info on what my payments would be. Dan was very efficient an professional and made me feel very comfortable and was able to provide me with reliable info on what my payments would be. Dan was very efficient and had the paperwork ready when I went into his office. I would recommend this dealership to everyone They are very efficent and friendly I was introduced to the General Manager Chris Long and Used Car Manger Matt Long they were also very friendly The dealership has a great atmosphere GREAT CUSTOMER SERVICE More
It was a pleasure doing business with Volvo of Princeton. It was a pleasure doing business with Volvo of Princeton. Everyone I dealt with was upfront and professional. I worked with Christopher Long, Colby W It was a pleasure doing business with Volvo of Princeton. Everyone I dealt with was upfront and professional. I worked with Christopher Long, Colby Whipple and Daniel Graff. This was my second Volvo I bought from this dealership and I wouldn't think of going anywhere else when buying another Volvo. If your thinking of purchasing a Volvo, there isn't any other dealership I would consider.....Gary M. More
Al, my service advisor, explained everything every step of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the bes of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the best I've ever dealt with over the years. I can't thank them enough for their attention and conscientiousness in finding my problem and then fixing it. More
Great experience from start to finish. Every single employee was friendly and professional. If you are looking for a car in the Princeton area you should check out Volvo of Princeton. It was a pleasu employee was friendly and professional. If you are looking for a car in the Princeton area you should check out Volvo of Princeton. It was a pleasure dealing with you! More
This was a magical experience. My Account person Michelle was upfront, listened, recommended, and a delight to work with. In addition to Michelle's professionalism and great personality is the way t Michelle was upfront, listened, recommended, and a delight to work with. In addition to Michelle's professionalism and great personality is the way the dealership operates...as a team. I mentioned to Michelle waht we were loooking at and someone overheard and offered their input and another person jumped in with theirs and before you knew it we had our exact car we wanted (which was a needle in the haystack) because of this. I spoke with another representative on the phone when Michelle was away and he (Colby) could not have been more helpful, despite me not being a (or his potential) customer. This dealership is truly awesome. More
We have purchased and serviced cars with Volvo of Princeton for over 20 years and never once has there been a reason not to be fully satisfied. This is a family owned and operated dealership and as Princeton for over 20 years and never once has there been a reason not to be fully satisfied. This is a family owned and operated dealership and as such they are very conscious of their reputation throughout the community. They are not like your typical dealership--when you go there, either to have your car serviced or to purchase a vehicle it is an enjoyable experience -- the sales and service associates put the client first, know they offer a good product and great service and always seem happy to be there and to assist you. We have purchased 8 cars over the years from Volvo of Princeton, including a used one for our son when he was in school and have always been 100%+ satisfied with the car; and just recently our son purchased a new one on his own and going out of his way geographically to purchase it here in Princeton! Without any reservation, we highly recommend working with Volvo of Princeton. More



