Volvo Cars Princeton
Lawrenceville, NJ
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Leasing my new Volvo S60 was the most pleasant experience I have ever had at a car dealership. Everyone was friendly, patient and helpful. I never felt pressured and no question I had went unanswered. It I have ever had at a car dealership. Everyone was friendly, patient and helpful. I never felt pressured and no question I had went unanswered. It was a smooth and enjoyable process. More
Nils Falk was thorough, professional, a good listener and a straight shooter. The business manager and used car manager were friendly and helpful too. I never felt pressured or rushed. Each step of a painl a straight shooter. The business manager and used car manager were friendly and helpful too. I never felt pressured or rushed. Each step of a painless process exceeded my expectations. I am happy to recommend Nils and Volvo of Princeton without reservation. More
Chris and Dan were great to work with. There was no "nonsense" about buying the car, and I am very excited about my purchase. I absolutely will recommend Volvo of Princeton to all of my friends. "nonsense" about buying the car, and I am very excited about my purchase. I absolutely will recommend Volvo of Princeton to all of my friends. More
Outstanding quality of service in every way: thoughtful attention to our needs and preferences, intelligent discussion, clear process, excellent introduction to the car. We would rate Nils Falk outstanding attention to our needs and preferences, intelligent discussion, clear process, excellent introduction to the car. We would rate Nils Falk outstanding. More
My experience purchasing a pre-owned vehicle at Volvo of Princeton was exceptional. I'm from Philly and through an online search I found my dream car at this dealership in Princeton NJ. I emailed the dealer Princeton was exceptional. I'm from Philly and through an online search I found my dream car at this dealership in Princeton NJ. I emailed the dealer late one night and by the end of the next day everything was worked out including my financing... all via phone calls and email. How great is that? All I needed to do was drive in and sign the paperwork which I did 2 days later and the car is awesome. Thanks to Paul, Dan, Michelle & Brian. Buying a car, especially used, was stressful for me as they knew... but all my concerns and questions were answered. The previous owner hadn't left the owners manual so they are even ordering me one and sending to my house. Love my fancy new ride. Thanks again! More
My wife and I found Princeton Volvo an extremely pleasant and accomodating organization to transact business with. To begin with the receptionist at the front desk greeted us and immediately helped us to fee and accomodating organization to transact business with. To begin with the receptionist at the front desk greeted us and immediately helped us to feel very welcomed. Our salesperson, Colby, was very warm and friendly and knowlegdeable about the Volvo products. After test driving an S40, we decided it was too small and we wanted to drive a pre-owned S80, which was at the Bridgewater store. Colby graciously arranged to have the S80 driven down to Princeton so we could test drive it here and not have to travel, all in the same day! We loved the S80 and wanted to buy it, but we asked if a few odds and ends could be remedied before we did so. Colby immediated answered all of our questions and agreed to resolve our concerns. He did an excellent job at helpng us out of our leased vehicle and into the lovely pre-owned S80. Dan Graff was our finance guy. He did a superb job at explaining the rate we could expect to get on the car and was extremely clear and methodical when discussing our options as far as down payment, the different terms and length of the payment period, and the options available to purchase with the car. Dan's patience and clarity was especially important to my wife and I since, as we both are school teachers, we are not particularly well versed in the field of finance. After speaking with Dan we both felt very confident in our decision to purchase the Volvo and we were at very much at ease with the financing of the vehicle. Dan was even able to secure for us an interest rate better than he had committed to! In short, both my wife and I felt like we were treated like royalty at Princeton Volvo, from our initial greeting by the lovely front desk woman to the wonderful sales experience with Colby, to the financial discussions and buying process which Dan so eloquently made crystal clear to us. Thank you Princeton Volvo! More
Very satisfied with service at Princeton Volvo. All employees were professional and courteous. Would highly recommend dealership to others Very happy with the purchase of our vehicle employees were professional and courteous. Would highly recommend dealership to others Very happy with the purchase of our vehicle More
Everyone was welcoming and professional from the moment Everyone was welcoming and professional from the moment we walked through the doors. We were treated with respect by everyone we encountered through Everyone was welcoming and professional from the moment we walked through the doors. We were treated with respect by everyone we encountered throughout the process.There was no pressure to buy and lots of encouragement to test drive multiple cars, if we wished. Paul listened to our needs and answered our questions, which helped us come to a decision quickly. Paul, Dan, and Colby made the experience from start to finish a most pleasant one. Colby's patient, excellent, enthusiastic tutorial after my purchase of the car helped me to be comfortable driving this amazing vehicle equipped with a wondrous maze of electronics. More
We visited this dealership (first time) hoping to buy this one particular car we had seen advertised. The reception we received on that cold and snowey day was warm, friendly and efficient. After the tes this one particular car we had seen advertised. The reception we received on that cold and snowey day was warm, friendly and efficient. After the test drive and decision made to buy, we returned the following week to finalize the financial piece with Dan......again friendly and efficient....taking time to answer questions and explain the process. Our only 'hiccup' was a misunderstanding with payment on work done when having our 'new' used car inspected....we live in PA. However, Chris took care of this very quickly proving that customer service is as important to them as it is to the customer. This was probably the most stress-free experience we have had when buying a car. Thank to all. More
We felt very good from the initial phone call to the point of sale. Nils was great to work with and we enjoyed our time with him. Chris was friendly and accommodating regarding our picking up and payin point of sale. Nils was great to work with and we enjoyed our time with him. Chris was friendly and accommodating regarding our picking up and paying for the vehicle. Dan was enjoyable to be with as he did his job in a friendly, competent way. Some scratches on the drivers seat remain to be repaired, but we are totally confident that will happen to our satisfaction. The dealership was a nice place to do business, and we would recommend it without reservation. More



