Volvo Cars Princeton

Excellent. Good explanation of needs for the service and the costs Thank you for the great service Good explanation of needs for the service and the costs Thank you for the great service More

Much better experience that what I have had at other Volvo dealers. Emerson is the best Volvo dealers. Emerson is the best More

The dealership is attentive to customer service and is nice to customers. I had a tire blowout, the day after I had my car serviced. Emerson gave me a discount when I replaced all 4 tires, and that was ap nice to customers. I had a tire blowout, the day after I had my car serviced. Emerson gave me a discount when I replaced all 4 tires, and that was appreciated. Megan is also very nice and a pleasure to work with. More

Volvo cars was super helpful and responsive. Best dealer experience I've even had! They have also followed up when I had questions. Best dealer experience I've even had! They have also followed up when I had questions. More

I drive from brooklyn for my volvo to be service by you. You are fair & reasonable. You are fair & reasonable. More

My car was not fixed when I picked it up. This was the 2nd time. This was the 2nd time. More

Very smooth check in. Enjoyed coffee while I waited for the service to be done. Enjoyed coffee while I waited for the service to be done. More

My daughter, who commutes 1 hour to Princeton for work, brought the car into the dealership service center when the Urgent SRS code (airbags) came on while driving on 195. Upon arrival, she explained that brought the car into the dealership service center when the Urgent SRS code (airbags) came on while driving on 195. Upon arrival, she explained that she lives 1 hour away and asked if the car would be ready before 3pm. John stated that the car should be diagnosed but that he could not guarantee it would be ready before 3pm. My daughter stated she would need to a car to drive home after work and attend classes in New Brunswick the following morning. He said there would be an update early afternoon. Within the hour, I received an email stated the car was promised by 4pm. Upon calling to check on the status at 2:40pm, John was incredibly disrespectful and patronizing towards my daughter. I called him immediately afterwards and he was just as disrespectful towards me. The experience was horrible and we will not return to the dealership for service or the purchase of future Volvos (I currently own 4). More

The master explained everything in detail They even sent a video report and the mechanic says what needs to be fixed immediately and what can be done next time a video report and the mechanic says what needs to be fixed immediately and what can be done next time More