Volvo Cars Princeton

Recall service The lady who handle the recall service for the door latches was very friendly and professionally.. The warranty service of battery replacement was don The lady who handle the recall service for the door latches was very friendly and professionally.. The warranty service of battery replacement was done promptly. More

They go the extra mile (or well more than that too) We have had an amazing sales and post-sales experience with the Volvo Cars Princeton team. This instance they came and picked up and delivered my car We have had an amazing sales and post-sales experience with the Volvo Cars Princeton team. This instance they came and picked up and delivered my car to us in a clean and safe manner... all repairs completed quickly and with great communication. We feel like family. More

Excellent service The folk at Volvo Princeton were courteous, professional and kept me informed of developments during the whole process. I was given a loaner car whil The folk at Volvo Princeton were courteous, professional and kept me informed of developments during the whole process. I was given a loaner car while mine was being serviced. An excellent experience. More

Recall and Regular Maintance Service Pleasant to deal with very helpful with scheduling the recall they came out and picked my car up and returned it clean and sparkly. Great communicat Pleasant to deal with very helpful with scheduling the recall they came out and picked my car up and returned it clean and sparkly. Great communication the total price was exactly what was quoted prior to my appointment. Very Professional! More

A pleasure to work with From the moment you bring your car in everything is handled efficiently and professionally. My salesman Colby Whipple greeted me and made sure I was r From the moment you bring your car in everything is handled efficiently and professionally. My salesman Colby Whipple greeted me and made sure I was receiving adequate attention. The process was very seamless. Even though it was only routine maintance the service write went over services performed. More

Disappointed - nickels and dimes I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. Af I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. After leaving with my car the service light came back on. stating that the engine needs servicing.?#$@% Mind you that the staff is very friendly and courteous, but the policy from management is going in the wrong direction. so I can only blame management for my frustration and disappointing experience. Since you are reading this whatever happened to Mr. Robert Sorg? He was trying to help get my ABS fixed, which turned out that according to your earlier ( no charge) diagnostics it showed that the electronic controller has a problem and it would cost about $2,000 to fix. This would be the 3rd controller unit.$#@! I hope this review gives some context of my disappointment in your service policies. More

Regular Service Easy too schedule Straightforward and efficient Good communication Newly renovated dealership is great. Plenty of parking and well organized ( Easy too schedule Straightforward and efficient Good communication Newly renovated dealership is great. Plenty of parking and well organized (This is annoying that I have to type a minimum of words!!!) More

Helpful and Efficient Super efficient and smooth during this lockdown period. Was in for a recall change. Was provided transport to home after drop-off and pick-up when the Super efficient and smooth during this lockdown period. Was in for a recall change. Was provided transport to home after drop-off and pick-up when the car was ready. Had a good conversation about the current COVID scenario with the gentleman dropping me off during the ride. Overall no hassle and quick turnaround. Thank you. More

Amazing experience! Thank you for making this respectful, easy, fun, friendly and making me feel like a valued customer! 100% will be back for my next one. easy, fun, friendly and making me feel like a valued customer! 100% will be back for my next one. More

Jose was terrific explaining the financial considerations regarding my new car. Kathy was wonderful demonstrating all the new parts of my new car, so I could drive it seamlessly and easily! Kathy worked wi regarding my new car. Kathy was wonderful demonstrating all the new parts of my new car, so I could drive it seamlessly and easily! Kathy worked with my husband and me so I could get the the car I really wanted! We will always be grateful to her and recommend her! More