Volvo Cars Princeton
Lawrenceville, NJ
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A Wonderful Dealership Under the stressful covid-19 viral lock-down here in New Jersey, purchasing a new V90 Cross Country wagon from Volvo Cars Princeton was wonderful. Thi Under the stressful covid-19 viral lock-down here in New Jersey, purchasing a new V90 Cross Country wagon from Volvo Cars Princeton was wonderful. This is my second purchase from Volvo Cars Princeton. I worked with Colby Whipple and he was helpful, friendly, and responsive. A great person to work with! I also can't thank the general manager, Chris Long, enough for going to bat for me with Volvo over an extra loyalty rebate. Between both Colby and Chris, I always felt that they were working for me and had my best interest at heart. I'm a customer for life and I'll be back again in the future. More
We had a great experience with Randy Eisenhauer. Mr. Eisenhauer was incredibly helpful throughout the whole process, making sure all paperwork and everything was set up for when we went in. The whole pr Eisenhauer was incredibly helpful throughout the whole process, making sure all paperwork and everything was set up for when we went in. The whole process was extremely efficient and pleasant. I would recommend Volvo of Princeton, and Mr. Eisenhauer to anyone looking to purchase a vehicle. More
Everything went very smoothly. They picked up the car from my house and dropped a loaner. The software upgrade happened very quickly and car was dropped back. Very professional. from my house and dropped a loaner. The software upgrade happened very quickly and car was dropped back. Very professional. More
Recall for automatic breaking system As always the experience was awesome. The person at the service desk went out & looked for my lost earring. She also showed me a better way to open th As always the experience was awesome. The person at the service desk went out & looked for my lost earring. She also showed me a better way to open the trunk with your foot. Colby even come out in his gloves & mask to say hello. What a team. Susan Simon More
Satisfied Customer Always a good experiencing pulling into the Service Garage. By the time I leave the drivers seat and approach the service desk, a service representati Always a good experiencing pulling into the Service Garage. By the time I leave the drivers seat and approach the service desk, a service representative already has my information on his computer screen. Very relaxed atmosphere !!! More
recall We dropped the car off the night before and Volvo Cars of Princeton brought the car back to us the next day after the recall work was done. We were t We dropped the car off the night before and Volvo Cars of Princeton brought the car back to us the next day after the recall work was done. We were thrilled for the personalized, prompt service and return of our car. More
Great to work with Volvo of Princeton handled the return of a leased vehicle and the delivery of a new one during a pandemic like it was routine business. Volvo of Princeton handled the return of a leased vehicle and the delivery of a new one during a pandemic like it was routine business. More
Princeton Volvo has been a great dealership to work with. They are responsive, fair and always care for the people who they serve. We bought our car there and continue to have it serviced there too! They are responsive, fair and always care for the people who they serve. We bought our car there and continue to have it serviced there too! More
Fast and reliable service. Very courteous representatives. Nice cozy waiting area. Wish the free car wash could come back again. But in all, great experience as usual. representatives. Nice cozy waiting area. Wish the free car wash could come back again. But in all, great experience as usual. More
Hiccups and Partnerships I purchased my car during this testing time as most staff had to work from home and change their day to day operations. We encountered a hiccup along I purchased my car during this testing time as most staff had to work from home and change their day to day operations. We encountered a hiccup along the way which could have resulted in me working with another dealership or purchase another brand. Randy, Mike and Chris were very proactive and empathetic; and did whatever they could to make things right. They ended up resolving all concerns and worked hard to find the right vehicle for my needs. Volvo Princeton earned my loyalty with the way they managed the hiccup and I will continue to refer people to them. I look forward to working with the team again in the future. More



