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Volvo Cars Princeton
Lawrenceville, NJ
1,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 712 service reviews
October 10, 2026
I scheduled last week for a regualr service as the car (XC90 T8) is not even 2 years old and less than 20K miles. When I reached today 5 min. before my appointment, I was told that I signed up for drop of (XC90 T8) is not even 2 years old and less than 20K miles. When I reached today 5 min. before my appointment, I was told that I signed up for drop off so it will take longer. No idea who put that in system as during apointment nobody mentioned about it though it was booked as in-person. I was hoping for a quick service as the appointment was taken but I was told that it might take 2 hours. They simple kept me hostage by opening hood of my car and keep working on other cars. I never spet 3.5 hours on any of my cars just for oil change. I realized that the service (aka oil change) was complimentary from Volvo so I have to have such humuliation. I chose this dealership over Open Road even though their lease was $50 less than this guys but just because they offered me first I chose them. Now again I'm looking for 3rd car but will not step into this dealership. Because of poor service, let dealership lose my business. Finally, I was told for $250 complimentary detailing but the experience I got for the free service like this, I would not accept any freeby from this dealership. More
by pandyaarpit
Employees Worked With
Not known the employee name
November 28, 2025
Very good Service was timely and they handled our car with car They communicated clearly and efficiently- we wish the prices could be more cost effective with car They communicated clearly and efficiently- we wish the prices could be more cost effective More
by jenpdav16
Verified CustomerEmployees Worked With
Emerson
November 22, 2025
Awesome dealership. I was there for less than 5 mins for drop off and dropped home in 10 minutes. Usullay, I wait for service and end up spending at least 2 hours at Edi I was there for less than 5 mins for drop off and dropped home in 10 minutes. Usullay, I wait for service and end up spending at least 2 hours at Edison dealership vs 10 mins near a dealership near my house. They are small and that was my bias for not going before. Now I know after I tried Volvo of Princeton. Amazing service More
by das_hope
Employees Worked With
Emerson Cambara
November 20, 2025
The professionalism and dedication really stood out with my dealings with Emerson Cambara. Emerson listens carefully to be able to provide a resolution for any issues, he is kind, and truly cares about hel my dealings with Emerson Cambara. Emerson listens carefully to be able to provide a resolution for any issues, he is kind, and truly cares about helping. I really appreciate his exceptional support! More
by mamalowe
Employees Worked With
Emerson Cambara
November 19, 2025
Always consistent. Why go anywhere else? Appreciate the professionalism of the service advisor and staff. The video of my vehicle is awesome and having my car washed is Why go anywhere else? Appreciate the professionalism of the service advisor and staff. The video of my vehicle is awesome and having my car washed is greatly appreciated. More
by GINNY2272002
Employees Worked With
Emerson
