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Volvo Cars Seattle

Seattle, WA

4.8
504 Reviews

2700 NE 55th St

Seattle, WA

98105

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504 Reviews of Volvo Cars Seattle

December 14, 2025

Very straightforward and open, which is a welcome change from other dealerships. Also responsive to requests. More

by Burien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
Dec 15, 2025 -

Volvo Cars Seattle responded

Thank you for sharing your positive feedback about our straightforward and responsive service! We appreciate your business here at Volvo Cars Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

December 13, 2025

Very friendly staff! All of the staff greeted us with a smile and the salesperson I worked with was kind and far from pushy! After we finished up the paperwork he did a w More

by licruz65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Georges
Dec 15, 2025 -

Volvo Cars Seattle responded

Thank you for sharing your experience with Juwan and the team! We truly appreciate your recommendation and hope to see you again at Volvo Cars Seattle. Thank You, Customer Experience Management customerexperience@swickard.com

December 12, 2025

Outstanding service explanations of what would happen from my check-in person, plus timely follow-ups about the status of my annual service. Efforts were also made to explain clearly what to expect for c More

by ScandoGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Dec 12, 2025 -

Volvo Cars Seattle responded

Thank you for sharing your experience with Ivan and our team, and for your kind words about Bob Byers! We would also like to remind you that since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We truly value your loyalty and look forward to seeing you again at Volvo Cars Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

Evan was clear about the work and called as soon as car was ready. Good experience More

by boydegiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Flynt
Nov 17, 2025 -

Volvo Cars Seattle responded

Thank you for the excellent review of Volvo Cars Seattle! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. It's wonderful to hear you were in capable hands with Evan! Thank You, Customer Experience Management customerexperience@swickard.com

November 10, 2025

All I’m going to say is, beware! 2 things happened, I bought a vehicle and vehicle broke. Moral of the story is, this place should have caution tape around the whole place. More

by Kevin lien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar
Nov 18, 2025 -

Volvo Cars Seattle responded

Kevin, I'm really sorry to hear about your negative experience. We take feedback like this seriously and would appreciate the opportunity to learn more about what happened so that we can address any issues properly. We cannot find anything in our Sales or Service databases under the name "Kevin Lien." Could the vehicle have been purchased under your partner's name? Also, have you presented the issue to our Service Department to see if there is anything that we can do? Please reach out to me at the email address below. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 06, 2025

Seattle Volvo service was excellent. Communication with Evan was outstanding. 10K service with a bumper sensor replacement. More

by SDSmith206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Flynt
Nov 06, 2025 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!! Thank you, Customer Experience Management - customerexperience@swickard.com

October 27, 2025

The service at Seattle Volvo is excellent. The salesman Oscar and manager Andre are friendly and knowledgeable. In fact everyone in the dealership greets everyone with a smile. The staff seems More

by Islandkayaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 27, 2025 -

Volvo Cars Seattle responded

Thank you for your confidence and loyalty in our team at Volvo Cars Seattle! We will be sure to commend Oscar, Andre, and the rest of our team for their excellent service. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We wish you many safe miles in your new vehicle and hope to welcome you back in the future! Thank You, Customer Experience Management customerexperience@swickard.com

October 24, 2025

We had a fantastic experience working with Alex, Andre and Zane at Volvo Cars Seattle. They were professional, straightforward, and made the whole process easy — no games, no pressure, and a great deal on More

by STEVER98110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Salazar,
Oct 27, 2025 -

Volvo Cars Seattle responded

It's wonderful to hear that Alex, Andre, and Zane made your experience so positive and straightforward at Volvo Cars Seattle. Congratulations on your new XC60! Your recommendation means a lot, and we’ll be sure to pass along your praise. Thank You, Customer Experience Management customerexperience@swickard.com

October 23, 2025

Service was great - especially Adam Scott. He was super kind and explained everything throughly during out 10K miles check in making sure we were taken care of. More

by MCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Scott, Evan Flynt
Oct 24, 2025 -

Volvo Cars Seattle responded

Thank you for the glowing review of Adam and the rest of our team! We appreciate you coming to Volvo Cars Seattle for service and we hope to see you next time. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Safe travels!

October 18, 2025

I recently purchased a vehicle from Volvo Seattle, and within a very short time, major parts failed — things that shouldn’t fail until well past 100,000 miles. My car only had 20,000 miles when I bought i More

by chiara1359
Recommend Dealer
No
Employees Worked With
Robert
Oct 21, 2025 -

Volvo Cars Seattle responded

Chiara, your feedback is very concerning to me, I apologize and I understand why you're upset. I am forwarding your comments over to the store Management Team for their review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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