Volvo Cars Seattle

I had high hopes of working with the Volvo of Seattle dealership and purchasing a car with them. Unfortunately, our experience was incredibly disappointing. To save you from a long story, here are the ma dealership and purchasing a car with them. Unfortunately, our experience was incredibly disappointing. To save you from a long story, here are the main frustrations we encountered. - Had a confirmed appointment to view three vehicles, none of which were on site when we arrived for our appointment. -They asked us to pick just one vehicle to view because it was "too much work" to bring them in from there another lot (5 miles away) even though there were multiple days from our request to view these cars, to when our actual appointment was. -After viewing the vehicles, the sales-person said we could get to an agreed-upon price and he would follow up -No response, we had to follow up with him and we were nowhere close to the price we discussed -Later the prices were dropped online so we followed up and they quoted us higher prices than before. No consistency. It felt as if every conversation we had was an inconvenience for them. I have never had to try so hard to purchase a car. I do understand they need to make money and this is a business, but there was absolutely zero effort on their end to try and make this right. We never felt like our business was a priority, and working with a dealership like this, I would have expected much more. More

The VERY best service I have received in a lifetime of buying and servicing cars. My latest service was today, 12/8/20. This service department is top notch, and I would highly recommend working with Navi buying and servicing cars. My latest service was today, 12/8/20. This service department is top notch, and I would highly recommend working with Navid. More

Incredible team, friendly and knowledgeable and highly recommend Nick in sales. He made my car buying experience very enjoyable from start to finish. I would use them again. recommend Nick in sales. He made my car buying experience very enjoyable from start to finish. I would use them again. More

Nic, handled the transaction professionally in advice, communication and pleasantness! He showed respect for other dealers but shined through as the most confident and knowledgeable of everyone I talked communication and pleasantness! He showed respect for other dealers but shined through as the most confident and knowledgeable of everyone I talked to . More

Very pleased with service visit on 11/24/20. I’ve worked with service advisor Adam Sansett on several occasions and am consistently impressed with his knowledge of the Volvo lineup and its service needs. with service advisor Adam Sansett on several occasions and am consistently impressed with his knowledge of the Volvo lineup and its service needs. More

Excellent experience. Austin Davenport - sales person was perfect. John Meek for all the trade ins & paperwork was a pleasure to deal with. They ROCK it! perfect. John Meek for all the trade ins & paperwork was a pleasure to deal with. They ROCK it! More

I had a wonderful experience. Sales and finance were attentive but not hovering. Very genuine and efficient. I actually had fun. I got exactly what I wanted. attentive but not hovering. Very genuine and efficient. I actually had fun. I got exactly what I wanted. More

Brian was great. He was very thorough and professional. He explained what they found was going on with my car, allowed me to keep the loaner car while they ordered a part and had my car clean and ready wh He explained what they found was going on with my car, allowed me to keep the loaner car while they ordered a part and had my car clean and ready when I came to pick it up. highly recommend! More

I was 30 minutes late for my car maintenance appointment, but the Ravenna Volvo service department still serviced my car without delay and a smile but the Ravenna Volvo service department still serviced my car without delay and a smile More

Apart from a small glitch which they rectified quickly, the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. More