Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars South Bay
Torrance, CA
9 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
9 Reviews of Volvo Cars South Bay
May 05, 2023
The best car shopping and buying experiences I have ever had! Nice new showroom but more importantly great and amazing folks working inside. Got my new SUV on my 2nd trip to the dealership after shopping a had! Nice new showroom but more importantly great and amazing folks working inside. Got my new SUV on my 2nd trip to the dealership after shopping around and the team made the experience easy, quick, and pleasurable!! Special thanks to my main man Dion Dejurnett for showing me the cars and options and understanding my needs. His sales experience and Harlan the manager understood my wants and budget and made everything work with an amazing deal that made it irresistible to sign and drive away!! I’m actually looking forward to my next car shopping experience because with these folks I know I am getting good value and working with really good people!! Plus free car washes so I’ll be in to see the team regularly!! Thanking the Southbay Volvo team for everything they did to get me into my new SUV - couldn’t be happier heading into my 2nd week of driving!! More
by Buymycar305
Employees Worked With
Dion Dejurnett, Harlan
Helpful March 17, 2023
Never ever buy a car from this place, or any of the McKenna dealerships. The sales people, especially John Apodaca, have zero knowledge of the products, will lie thru their teeth to get a sale, and to McKenna dealerships. The sales people, especially John Apodaca, have zero knowledge of the products, will lie thru their teeth to get a sale, and to boot, management admits their sales staff need “product training.” The owner, Danny McKenna, is a waste of a gene pool - typical car dealer mentality. He refuses to resolve any problems, despite all the marketing gimmicks he sends out stating that he’s all about making things right with the customer. More
by Mike
Employees Worked With
John Apodaca, Danny McKenna
February 17, 2023
I bought a used Mazda Cx5 here. The car is excellent. Everyone I interacted with was very kind and helpful. Especially, Robert, he is an excellent salesman who brings such good serv The car is excellent. Everyone I interacted with was very kind and helpful. Especially, Robert, he is an excellent salesman who brings such good services! Have a great experience here!! More
by a10000624
Employees Worked With
Robert
November 08, 2021
I needed to replace my windshiled on a brand new Electric Volvo and workig with Andriy Dotsenko in service was a pleasure. We spoke on the phone, did some e-mailing back and forth and scheduled the day I wo Volvo and workig with Andriy Dotsenko in service was a pleasure. We spoke on the phone, did some e-mailing back and forth and scheduled the day I would get the windshileld replaced. Everything happended effortlessly and Andriy in service was personable, thorough and efficient. This is the kind of customer service we hope to receive. Thank you. More
by denny
Employees Worked With
Andriy Dotsenko
July 15, 2021
I spoke with Junior via phone and we went over a lease quote for a new Volvo. Junior then advised me to respond to an email with my trade vehicle info, which I obliged. After waiting approximately 24 ho quote for a new Volvo. Junior then advised me to respond to an email with my trade vehicle info, which I obliged. After waiting approximately 24 hours with no response to my email, I sent a follow up email to check the status. I never received a response to this day. I ended up buying from a different dealership. Not impressed at all with the lack of follow up from Junior. Very bad customer service. More
by joey2006
Employees Worked With
Junior Mercado
November 25, 2020
A terrific experience. Everyone was extremely professional and knowledgeable. Everyone was incredibly nice and patient. I was especially grateful for the non aggressive approach of the salespers professional and knowledgeable. Everyone was incredibly nice and patient. I was especially grateful for the non aggressive approach of the salesperson, Junior Mercado. He was extremely patient and kind ( my husband and I are seniors and not well versed with the new technologies). A Shout out to Stephen Lim who was extremely helpful. More
by drseg3
Employees Worked With
Junior Mercado, Stephen Lim, Fernando (test drive).
