
Volvo Cars West Houston
Houston, TX
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594 Reviews of Volvo Cars West Houston
Excellent service, responsive, and detailed. Ariel was amazing, and helped get everything done with great professionalism. I would definitely take my volvo back here again. amazing, and helped get everything done with great professionalism. I would definitely take my volvo back here again. More
Very friendly service All needs were met in a timely Very friendly service All needs were met in a timely manner Sales staff were helpful and gave me the information I requested on trade in. Very friendly service All needs were met in a timely manner Sales staff were helpful and gave me the information I requested on trade in. More
Best buying experience! Christopher and Maurice were professional and to the point. It was my first experience with Volvo and they made the difference. I would definitely buy from Chris again!! professional and to the point. It was my first experience with Volvo and they made the difference. I would definitely buy from Chris again!! More
Best! That’s what I can say. First time in my life, I was out in <10 min. Scheduling the service is a breeze and customer service is second to none! out in <10 min. Scheduling the service is a breeze and customer service is second to none! More
Service was incredible. I pulled up and at 7:30 and before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to verify what my issues were so they could address them. He informed me that Volvo Katy would communicate with me via text messages unless i wanted to be called. Ray asked me if i had any concerns or questions, which i did not. My loaner car was ready and waiting so Ray thanked me and told me to have a great day, he would be in touch later in the day. That is what i call "SERVICE". Katy Volvo got my attention about customer service and I look forward to may years working with them. Thank you Ray. Heath B. More
Service was great, and completed in a timely and convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. More
Felipa and his team went above and beyond for me . After an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to g an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to get my things from the car the tech mentioned it to the service advisor and they worked together to get it taken care of More
Very attentive, communicated well, did a great job and was very helpful in the retrieval of the vehicle. I will recommend this dealership to anyone. was very helpful in the retrieval of the vehicle. I will recommend this dealership to anyone. More
I delivered my Volvo early and the service team was able to get my car in and out in a reasonable amount of time. Felipe was able to answer all my questions about the service to be completed. He stayed in c to get my car in and out in a reasonable amount of time. Felipe was able to answer all my questions about the service to be completed. He stayed in communication with me throughout the servicing of my vehicle. More
Felipe was very informative and caring. Outstanding service from him. Highly recommend him. Over and beyond on his professional skills. He listened and really tried to solve my issues. service from him. Highly recommend him. Over and beyond on his professional skills. He listened and really tried to solve my issues. More