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Volvo Cars White Plains

Elmsford, NY

4.9
1,109 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,109 reviews

April 14, 2021

Exceptional service, highly reccomended!!! Steve Pamela and Demetrius went above and beyond , we loved every minute of it . Thank you for welcoming us to the Volvo Family. More

by eyebeenon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela, Demetrius , Eric Schmitt
Apr 16, 2021 -

Volvo Cars White Plains responded

Hello! We're happy to have you as part of the Volvo Cars White Plains family! Steve, Pamela, and Demetrius are always looking for opportunities to go the extra mile and they're exceptional parts of our team! From the moment you step foot on our premises, we are dedicated to making the car buying process smooth, easy to understand, and honest. Should you have any questions or concerns about your vehicle, we are only a phone call away and would be happy to help! Take care, stay safe, and we're looking forward to seeing you at your next visit!

April 09, 2021

Steve Zinaman and Jalice were fantastic and incredibly helpful. I was exceedingly happy with the process and recommend buying a car from this dealership. Smooth, Accommodating, Professional, Polite and Pe More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Eric Schmitt
Apr 14, 2021 -

Volvo Cars White Plains responded

Hi David! We appreciate that you took some time out of your day to leave us a review! Steve and Jalice are truly fantastic and will go the extra mile to get you the best deal possible on the vehicle that works best for you! Smoothness, honesty, transparency, and patience in answering any question is how we aim to make an ordinary dealership, extraordinary! If there is anything else that we can do for you or if you have any additional questions, please don't hesitate to get in touch with us! Please take care, stay safe, and we'll see you next time!

April 08, 2021

I brought our car in to deal with a balancing issue our local garage couldn’t solve. Miguel was a super helpful service advisor, and they set me up with a loaner. They fixed the problem and kept me in the More

by evanmbrown84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Duque
Apr 14, 2021 -

Volvo Cars White Plains responded

Hi Evan! It's wonderful to see that Miguel's services left such a lasting impression on you and you chose to leave us a review! We know how stressful it can be getting service on your car, so we do everything within our power to keep you informed throughout the process and explain how it affects you. Our ultimate goal is to keep you safe on the road and we go the extra distance to make sure your vehicle is in the best condition possible at all times! Please don't hesitate to get in touch with us if there is anything else that we can assist you with regarding your vehicle! Take care, stay safe, and we'll see you next time!

April 06, 2021

The salesman and manager were wonderful to deal with. They made the entire experience easy. I would definitely recommend this dealership to friends and family. More

by Kbkbchappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Apr 07, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review and the confidence that you have in Steve and our staff! We know how difficult and stressful it can be looking for your next vehicle, so our staff makes the process smooth and easy. We appreciate the recommendations as well! Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

April 02, 2021

Dealer went out of the way to locate a car with the features I wanted in the price range I established. Once located, delivery of the car was smooth and expeditious. More

by LMA153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz, Jason Adler
Apr 02, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for leaving us a five star review! Our staff aren't strangers to going the extra mile to get you the exact car you've been looking for! We know how frustrating it can be to meet a dead end when a dealer can't get you the vehicle you want, so we do all we can to get it for you at the best deal possible. Please don't hesitate to get in touch with us if there are any other questions or concerns that you have for your vehicle! Congratulations again on your new vehicle! Take care, stay safe, and we'll see you next time!

March 30, 2021

The team was just first rate. They managed my expectations and informed me about the anticipated timing perfectly. The service manager was very courteous and knowledgeable. More

by SatisfiedCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service manager
Mar 31, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review and the kind words! We know how important it is to keep you informed of your vehicle and get it back to you in a timely manner. Please don't hesitate to get in touch with us if you have any questions or concerns about your vehicle. Take care, stay safe, and we'll see you next time!

March 28, 2021

My wife and I would like to thank Steve Zinaman in the purchase of our Volvo XC 60 . A true professional who made this purchase easy with no pressure at all . I would also like to thank Jalice who we had More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman , Jalice , Demetrius
Mar 29, 2021 -

Volvo Cars White Plains responded

Hi Pete! Thank you for all the kind words and confidence that you have for staff! Each member, Steve, Jalice, and Demetrius included, is dedicated to going the extra mile for our customers and we are grateful to have them as part of our team. It sounds as though from start to finish, our staff made the experience positive and removed the stress from buying a new car. Congratulations on your new XC60! We're so excited for you to make many new memories while driving! Be sure to get in touch with us if there is anything else that we can do for you! Please stay safe, take care, and we're looking forward to your next visit!

March 28, 2021

Our experience with Steve at whiteplains is one of the best car buying experience. Professional and no nonsense. Due to the COVID situation we wanted buy online. A couple of emails and a call we got th More

by Uday S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela, Eric Schmitt
Mar 29, 2021 -

Volvo Cars White Plains responded

Hi Uday! We appreciate the five star review and kind words about Steve! We totally understand wanting to buy online now with the pandemic. Our staff has been fantastic at adapting to communicating over vehicles through email and phone so that you are always in the loop about the vehicle. Pamela is wonderful and knows all the ins and outs of our vehicles. She is passionate about sharing her knowledge with others! Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Please stay safe, take care, and we'll see you next time!

March 28, 2021

My entire experience at Volvo was first class. I had trouble making up my mind but ultimately feel like I made a great decision thanks to Steve Zinaman. He thinks customer first throughout. Jalice was a More

by Erik.Cooney11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Eric Schmitt
Mar 29, 2021 -

Volvo Cars White Plains responded

Hi Erik! We appreciate the five star review and the kind words about our facilities and staff! Steve is dedicated to making the ordinary car buying experience extraordinary and goes the extra distance for each of our customers. Congratulations on your new 2021 Volvo XC60! We're happy to hear that Jalice gave you all the information about the XC60 that you need to enjoy it! If there are any other questions or concerns that you have about the XC60, please don't hesitate to get in touch with us! Please stay safe, take care, and we'll see you next time!

March 24, 2021

We were very pleased with the survive we received from Volvo of White Plains. From making the appointment to them dropping off the car back in my driveway. Everyone was very helpful and they keep my infor More

by ni442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Mar 26, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate that you took some time out of your day to leave us a review! We love hearing back from our customers and their positive experiences! We're glad to hear that you took advantage of our Pick Up and Delivery option for service. We stay in constant contact with our customers so that the stress from the experience is removed and you can be confidence in our service department. Please don't hesitate to reach out to us if there is anything else that we can do for you! Take care, stay safe, and we'll see you next time!

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