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Volvo Cars White Plains

Elmsford, NY

4.9
1,109 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,109 reviews

December 19, 2020

They did a nice job despite being very busy. The car is beautiful and the experience was fast and painless. I highly recommended them for anyone looking for a Volvo. More

by Dbanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 21, 2020 -

Volvo Cars White Plains responded

Hi Dbanta! Thank you for leaving us a review! We're so glad to hear that despite the number of customers we were assisting, we were able to provide you exceptional service! We know how stressful it can be searching for your next vehicle and how long it can take, which is why we do our best to keep the process moving while answering all your questions! If you have any additional ones or any concerns, we are only a phone call away! Please take care, stay safe, and have a happy holiday season!

December 16, 2020

Alvaro from Volvo of White plains was a pleasure to work with while having my car serviced. Efficient, polite and an overall pleasant experience from the service department. Wow! More

by lomorale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Service Department
Dec 18, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to write this review! We are grateful for Alvaro and our entire staff who work very hard to provide an excellent experience for our customers! Please contact us if you have any questions or concerns! Stay safe and see you next time!

December 14, 2020

Michelle Rodriguez was a pleasure to deal with. She made the transaction seamless. I shopped around and Was discouraged by other dealers. I highly recommend Michelle and this dealership. More

by Vgoldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez
Dec 16, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for the kind words about Michelle and for the recommendations going forward! It's fantastic to hear that we were able to offer you a deal that left others in the dust! If there is anything else that we can assist you with or if you have any other questions, we are only a phone call away and would be happy to answer them for you! Take care and stay safe!

December 10, 2020

Courtesy honesty and very important excellent customer service. Accessible to our house. Beautiful clean showroom. Excellent Covid precautions. All Staff seem happy with their job More

by Tmullaney80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei 5 stars plus
Dec 11, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to time leave us this review! We are happy to hear that your experience with us met your expectations! Our team works hard to provide an easy car buying experience for our customers! Please contact us if you have any questions or concerns! Stay safe and we can't wait to see you next time!

December 08, 2020

I had several issues to address.Mr. Kroj did an I had several issues to address. Mr. Kroj did an excellent job in handling what had to be done. Work explained completely. Provided loaner for over More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Mike! We're happy to hear that Albano was able to take care of your vehicle so quickly and effectively! We know how stressful getting maintenance done can be, so by thoroughly explaining what needs to be done and by providing you with accommodations, we hope to make the experience pleasant overall! If you have any other concerns, please don't hesitate to get in touch with us as your safety is our top priority! Take care, stay safe, and Happy Holidays!

December 07, 2020

Service was responsive, prompt and professional. Premises where I waited were clean and pleasant. Cost was clearly communicated ahead of the work being done. I was very satisfied. More

by Tevej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Tevej! Thank you for leaving us such a comprehensive review! We're happy to hear that from beginning to end you were satisfied with the service you received! We believe in constant communication and we are following all CDC recommendations and guidelines to ensure the safety of our staff and customers! If you have any other concerns about your vehicle, we are only a phone call away and want you to know that your safety on the road is a top priority of ours! Take care, stay safe, and have a happy holiday season!

December 03, 2020

Great service experience. They picked up my car, took care of my service items, and dropped off the car at my home. The easiest service experience I’ve had. They also took care of a couple minor items More

by Volvo Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 04, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for sharing your story with us! We're happy to hear that you took advantage of our Pick Up and Delivery option! We offer it as one of our accommodations to make the service process smoother and with less stress. If you have any further concerns with your vehicle, be sure to get in touch with us and we encourage you to use our Pick Up and Delivery system again! Stay safe, take care, and Happy Holidays!

November 30, 2020

Beautiful new showroom with great service. Steve Zinaman is top notch salesman and very professional. It was an extremely low pressure experience from start to finish. I highly recommend this dealership More

by robinxtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Dec 02, 2020 -

Volvo Cars White Plains responded

Hi Robin! We appreciate the review and any future recommendations you give out! We're glad you had the opportunity to work with Steve and Pamela as both are fantastic and are dedicated to creating a car buying experience like no other! We know the typical car buying experience and know that our staff go above and beyond to ensure the process is exceptional, smooth, and informative! If you have any questions or concerns about your vehicle, be sure to get in touch with us and we'd be more than happy to help! Take care, stay safe, and we can't wait to see you at your next visit! Happy Holidays!

November 29, 2020

Steve Zinaman was very helpful, we weren't sure what we want, and Steve was very patient with us, explaining every possible option for us. On a personal level he is very kind and professional, he strives p More

by maria_bukal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Nov 30, 2020 -

Volvo Cars White Plains responded

Hi Maria! Thank you for all the compliments and kind words about Steve! We're certainly grateful to have a personality like him on our team as we know he has such a passion for helping others with vehicle needs! He is thorough in the questions he asks of your needs in a vehicle and does his best to recommend the option that would work best for you! If you have any further questions or if any concerns develop, we are only a phone call away and would be happy to answer them for you! Take care, stay safe, and we're looking forward to seeing you at your next visit!

November 27, 2020

The Volvo Service of White Plains was great. Low pressure alarm came on for my tires. They took me in right away, looked at my car, put air in all the tires and me back in the car in 20 minutes. They were ve More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 30, 2020 -

Volvo Cars White Plains responded

Hello! We're happy to hear that our service staff took such great and quick care of your vehicle's tires! Even though it's a quick job to get more air in the tires, we still value your time and aim to get you back out on the road as soon as we can! We appreciate the confidence that you have in our service team! Be sure to get in touch with us if you have any further concerns about your vehicle! Take care, stay safe, and we'll see you next time!

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