Volvo Cars Winston Salem

Outstanding experience This was the best car buying experience we ever had. Our sales person Ben Humphrey was very knowledgeable about the Volvo we were interested in. He t This was the best car buying experience we ever had. Our sales person Ben Humphrey was very knowledgeable about the Volvo we were interested in. He took his time explaining all the features and there was no pressure from him to buy like other dealers. I highly recommend this dealership. Even if you are not in the Triad area, it will be worth a trip to check them out. More

No Pressure Experience Volvo of The Triad answered all our questions on the vehicle we were buying. Everyone from sales to finance, and service have been friendly and very h Volvo of The Triad answered all our questions on the vehicle we were buying. Everyone from sales to finance, and service have been friendly and very helpful. Our daughter and son-in-law purchased a Volvo several years ago which they still drive and highly recommended the service department. As a new owner of a Volvo so far we certainly can recommend to our friends Volvo of The Triad. More

Great service - highly recommend I highly recommend Volvo of the Triad to all. I received excellent service from Thomas Wells in the sales department. Thomas is friendly, sincere, kn I highly recommend Volvo of the Triad to all. I received excellent service from Thomas Wells in the sales department. Thomas is friendly, sincere, knowledgable, and a pleasure to work with. I am 100% pleased with my Volvo purchase at Volvo of the Triad. -Stephen White More

Great Experience overall I initially felt like I was getting the runaround at my local Volvo dealership. After giving them a day or so to agree on things, I called Volvo of t I initially felt like I was getting the runaround at my local Volvo dealership. After giving them a day or so to agree on things, I called Volvo of the Triad. I spoke with Salem Kirby and the initial numbers she gave me were better than the numbers I received from my local dealership (and I never mentioned those numbers to her). We negotiated completely over the phone and agreed on numbers very quickly and without pressure. It was not just the numbers that put me at ease, but the fact that she made the process feel very transparent. There were no games, which is what I was trying to avoid. Once I arrived (I live about 1.5 hours away), I did not have a bad interaction with anyone. William Robertson took me for a test drive and taught me everything I could ever want to know about the vehicle. It was obvious he knew the product extremely well. My experience with James in finance was great. It was very straight forward, no pressure. The electronic system to sign the paperwork was a nice touch as well. Overall, a great experience with a great dealership. I will certainly be going back for my next vehicle. More

Positive Expeeience This was the best experience I've had at a car dealership. Volvo of The Triad is a first class operation. I spoke with Salem but worked with Scott R This was the best experience I've had at a car dealership. Volvo of The Triad is a first class operation. I spoke with Salem but worked with Scott Roten. He was knowledgable, helpful and honest. I look forward to a continued relationship with both Scott and Volvo of The Triad. More

Relaxed, no-pressure buying experience. First I should say that I hate car shopping. The reason being that it is a totally awkward experience. I hate being preyed upon by a sales staff tha First I should say that I hate car shopping. The reason being that it is a totally awkward experience. I hate being preyed upon by a sales staff that will say anything to make sure to close the deal. At Volvo of the Triad I found a staff that was confident in their product and happy to let me fall-in-love with the car on my own. I truly felt like I was on a test drive with a friend I had known for years. There was honesty and frankness in the experience that was a breath of fresh air compared to other dealerships I have been to. I recommend this dealership and my sales specialist, Thomas Wells, to anyone searching for a car who wants to be treated like a person and not an ATM machine. More

Good customer service This is my first experience with Volvo of the Triad. They have given and shown good customer service to date. I would recommend them to others. This is my first experience with Volvo of the Triad. They have given and shown good customer service to date. I would recommend them to others. More

AMAZING!!! I traveled half way across the state to work with this dealership because of their outstanding reputation. From my first conversation with Salem Kirb I traveled half way across the state to work with this dealership because of their outstanding reputation. From my first conversation with Salem Kirby, to the "building of the car" with Les Young, to the "sale signing with James Fordham, to delivery of my car and "tech tutorial" with William Robertson, I was amazed at the professional attention I was shown. I would definitely recommend William and Volvo of the Triad! More

Satisfied Repeat Customer The entire team that we worked with were top notch. Volvo of the Triad did not have the exact car that we needed on their lot so they worked quickly The entire team that we worked with were top notch. Volvo of the Triad did not have the exact car that we needed on their lot so they worked quickly to identify a car at a different dealership. Scott, Andrew, and the rest of the team worked quickly to deliver the car and had the documentation all prepared for a seamless delivery. I typically hate car shopping, but it is a pleasure to shop with Volvo of the Triad. More

New car purchase We visited the dealership shopping for a new car and purchased one in the same visit. We test drove a 2016 volvo xc90 and agreed to buy it. We visited the dealership shopping for a new car and purchased one in the same visit. We test drove a 2016 volvo xc90 and agreed to buy it. More