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Volvo Cars Winston Salem

Winston-Salem, NC

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268 Reviews
Here at Volvo Cars Winston Salem we are proud to have earned our reputation for excellence in Customer Satisfaction. If you’re looking for a new vehicle, our huge selection and low-price guarantee ensure a pleasant, no-hassle shopping experience. If a pre-owned vehicle is what you’re interested in, you’ve come to the right place. Our pre-owned vehicles are hand-selected and subjected to a rigorous 240-point mechanical and safety inspection. All vehicles include a limited warranty, many up to six years or 100,000 miles. We have earned our good reputation by providing courteous, honest service and building relationships that last. Our customers appreciate the way we do business and we know you will too. Conveniently located just off I-40 in Winston Salem, North Carolina we are easily accessible from all over the Carolinas and Virginia.
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701 Peters Creek Parkway

Winston-Salem, NC

27103

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Showing 268 reviews

December 16, 2014

Looking forward to a long term relationship First the sales staff was excellent (Scot Osborne, Salem Kirby, and others). I wound up buying two Volvo S60 (bought a new one for daughter, but the More

by jhahnbbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Osborne, Salem Kirby
December 15, 2014

Outstanding Sales and Service Salem has been outstanding helping me find just the right car and making sure it was set up just the way I wanted it. Danielle has been great helping More

by kstone7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem Kirby, Sales, Danielle Fulk
December 11, 2014

Car buying made easy with Salem Kirby My salesperson, Salem Kirby, made purchasing a car an enjoyable experience! She put me at ease immediately and was able to answer all my questions. More

by Marilyn McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Osborne, Ameer Watkins
December 11, 2014

Excellent Customer Service It was a great experience working with Salem, she did an excellent job meeting our needs in a car. I wouldn't hesitate buying a car from Volvo of the More

by Calvin coward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 11, 2014

Amazing salesperson Had an amazing experience with this dealership! Salem Kirby did a wonderful job and she was wonderful about answering all the questions I had. She als More

by jennifer.r.holbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 11, 2014

The best dealership experience I could ever want Salem Kirby was amazing as was her boss, Ken Teetor. Salem was brand new and she knew more about her products than other Volvo dealers we had worked w More

by michael.rubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem Kirby, Ken Teetor
December 09, 2014

Sales Person - Salem Kirby Our sales person was Salem Kirby. She was professional, friendly, helpful, and was interested in helping us find the perfect vehicle for us. She has t More

by dbawva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 04, 2014

NO REGRETS!! It was so far the best buying experience I have had- and for a car! I started with True Car and I got everything and more for what I was prepared to p More

by MacGregor Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Osborne
June 24, 2014

Best Volvo experience EVER!!!!!!!!!!! "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would d More

by knucklehead2956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ameer Watkins, John Wood
March 25, 2014

Disappoint experience. Finance manager said they would not submit financing through their lender if we left and got better financing. We did get our own financing, but the finance manager DID submit fina More

by jasmoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ameer Watkins
Mar 25, 2014 -

Volvo Cars Winston Salem responded

Hello-- Thank you for taking the time to leave a review. I sincerely apologize for the unhappy experience you had with us. Please allow me to address your concerns directly at your convenience, so that we may resolve any issues in miscommunication and any weaknesses in our team. Feel free to contact me directly at rob.satter@volvoofthetriad.com or (800) 978-6586 – Rob Satter Sr., Dealer Principal.

Apr 10, 2014 -

Volvo Cars Winston Salem responded

Hello - I am glad we had the chance to discuss this issue. Once again, I would like to apologize for the unhappy experience you had at the dealership. However, I am glad we were able to rectify the situation. We really do take pride in providing the best customer service possible. Thank you for allowing us to make things right. If you have any concerns in the future, please feel free to reach out to me directly at rob.satter@volvoofthetriad.com or (800) 978-6586 - Rob Satter Sr., Dealer Principal.

Apr 10, 2014 -

Volvo Cars Winston Salem responded

Hello - I am glad we had the chance to discuss this issue. Once again, I would like to apologize for the unhappy experience you had at the dealership. However, I am glad we were able to rectify the situation. We really do take pride in providing the best customer service possible. Thank you for allowing us to make things right. If you have any concerns in the future, please feel free to reach out to me directly at rob.satter@volvoofthetriad.com or (800) 978-6586 - Rob Satter Sr., Dealer Principal.

Apr 24, 2014 -

jasmoss responded

The dealer did contact us AFTER I wrote this review, so we are appreciative of that. I hate that it took writing a review online to get fair treatment. But, having said that, the dealership fixed the car door without charging us and sent us the interest check they said they would. The owner called us and was very kind and apologetic.

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