Volvo Cars Winston Salem
Winston-Salem, NC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 268 reviews
Felt like they tried to trick me- Started negotiating on a used car with Salem, a sales manager. We agreed through text messages on a price and a CPO warranty was part of the deal-she Started negotiating on a used car with Salem, a sales manager. We agreed through text messages on a price and a CPO warranty was part of the deal-she asked for our credit card number to put down the deposit and then told us that unfortunately the CPO warranty was not included. We had been talking about that warranty through the whole negotiations, we don’t understand why it was changed at the last minute. We feel misled, won’t do business with them again. Be careful of what they agree too, it could change at any time. More
Excellent customer service. Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellen Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellent experience. More
Great Dealer Great prices, great deal, great service. Thanks! They have a really good used inventory department. Many of the cars are in like new condition. Low mi Great prices, great deal, great service. Thanks! They have a really good used inventory department. Many of the cars are in like new condition. Low miles. Good pricing and terms. More
used car purchase I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled the car up for my inspection and test drive. The 11 year old car was well detailed and clean. He also provided proof of what items that were brought up to standard. The car was practically new! The experience was seamless and pleasurable. I would recommend Volvo of Winson Salem to anyone looking for a new car as well a used car. They make sure that when the car leaves the lot, it is in its best quality. They do a great job. More
Best place to buy or Lease a car This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They tre This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They treat you with respect and give you answers quickly. They want the customer to be satisfied right from the beginning. No pressure when negotiating. They bring the buying experience to your home. We have leased 4 Volvo's from them and have never been to the Dealership. We love this place! More
Excellent dealer The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory wi The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory with me as well as test driving every car I was interested in. Salem was a wonderful point of contact and Mark, Jim, and Wes were great people to work with when coming to a final price and going through paperwork and delivery. I highly recommend this dealership. More
In search of - Good to Great There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this deale There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this dealership if in fact all does end well and that remains to be seen. My rating of this dealership is based on my experience as a former North Carolina Quality Examiner, a former Board Member of a National Quality organization, a former Lead Judge and trainer of Judges for an International Team Excellence competition and approximately 40 years in the practice of quality and organization development, roughly 25 years of which were in mu own consulting practice. If there is a desire to improve, I'll gladly discuss in detail my experience. Of the people with whom I interacted, Scott Roten was outstanding. More
Amazing car buy This was the fastest and easiest car purchase I've ever made. Everyone had an answer for every question I had. They were vey organized and ready to pl This was the fastest and easiest car purchase I've ever made. Everyone had an answer for every question I had. They were vey organized and ready to please their customers. Awesome experience. More
Excellent customer service Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Rob Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Robertson is an excellent sales person. He took the time to explain the features of the car and was a pleasure to deal with. We appreciated the extra lengths that Volvo Corporate and Les Young went to in order to resolve a difficult situation. We highly recommend this dealership. More
Beyond Easy Seriously, beyond easy. I don't write reviews often, but am happy to do so here. Salem Kirby answered my questions quickly and thoroughly. Thomas W Seriously, beyond easy. I don't write reviews often, but am happy to do so here. Salem Kirby answered my questions quickly and thoroughly. Thomas Wells delivered the car and took the time to walk us through everything. Both of them made the paperwork, legal and logistical issues just disappear. I'm still kind of in shock that it all happened that easily. I don't know when I'll need another car, but this will be my first stop when I do. More



