Volvo Cars of Manhattan

Amazing Experience from NYC dealership General Manager Mike Dillon and his staff were not only professional but highly knowledgeable in the automotive field. I am so pleased with my vehicl General Manager Mike Dillon and his staff were not only professional but highly knowledgeable in the automotive field. I am so pleased with my vehicle and the service given. I had both my children when I picked up the car and Mike's staff took out my car seats from my old car and installed them in the new one. They even showed my daughter how to operate the television and dvd player in the back while going over basics with me. Everyone could not have been nicer. As a first time buyer from this dealership, I would highly recommend them to anyone looking for a Volvo or luxury used car. More

Most "No Hassle" car experience. The gentlemen that was handling my car search was super helpful. He asked me what i was looking for and was able to find me exactly what i wanted at t The gentlemen that was handling my car search was super helpful. He asked me what i was looking for and was able to find me exactly what i wanted at the price i wanted. More

Excellent Service Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they deliver Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they delivered the car right to the neighborhood garage where I park, a very convenient service. In all, a pleasure to deal with. More

The Complete Professional William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and saw to it that it was properly installed, and the 10K mile maintenance service and annual NYS Inspection was was completed efficiently and in record time. He represents the epitome in Customer Service. Eduardo provide me with a top rated Test drive of the 2018 Volvo S90 T6. More

Ask for Luis Garcia This dealership actually operates like a normal business (different from many other dealership we visited). Here the clients are valued and the words This dealership actually operates like a normal business (different from many other dealership we visited). Here the clients are valued and the words coming out of the salespeoples' mouths are reliable. They are straightforward, knowledgeable and follow through. Ultimately, we committed to buying a car here because of a host of factors (see below), but the approach, information and style of the lead sales guy in the team that helped us, Luis, closed the deal. Also, our Dad bought 2 cars here over the years and was even reimbursed once months after paying for a car service that was covered by a contract. What dealership audits the services and reimburses a client months later without the client inquiring? This one. What does that create? A legacy family, like us. More

Not a good experience I negotiated a price for a new Volvo at this dealership and, on being asked, put down a $1,000 deposit. Then, after having heard nothing for four day I negotiated a price for a new Volvo at this dealership and, on being asked, put down a $1,000 deposit. Then, after having heard nothing for four days I was able to reach the salesman, who told me the car had been sold to somebody else the day BEFORE they asked for the deposit. I then looked at other dealerships and found the identical car at a better price elsewhere, so I asked for my deposit back. It took numerous emails and phone calls and a complaint to the state attorney general before my deposit was returned -- FOUR WEEKS after I asked for it. More

Friendly beginning, disappointed with the end. Bought car from Luis in Dec 2016, requested my registration/title fee balance refund many times. Never been solved and never heard from him after car Bought car from Luis in Dec 2016, requested my registration/title fee balance refund many times. Never been solved and never heard from him after car sold. Feel disappointed from him and dealer. Even such small thing can not be handle, think about if you car have problems some day. Not recommend. More

No hassle new car experience I have been a Volvo owner since '04, but was prepared to go with a better deal at a competing car company. One conversation with Jeffrey at Manhattan I have been a Volvo owner since '04, but was prepared to go with a better deal at a competing car company. One conversation with Jeffrey at Manhattan Volvo changed my opinion. The whole experience which including a trade in was incredibly easy. I would strongly recommend any car shopper to this dealership. More