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Volvo Cars of Marietta - Service Center

Marietta, GA

4.5
588 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.

1195 Cobb Pkwy S

Marietta, GA

30060

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588 Reviews of Volvo Cars of Marietta - Service Center

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December 12, 2020

I have had nothing but outstanding experiences at Volvo of Marietta. Todd Mille is always so accommodating as my Service Advisor. From the time that we discuss the need for an appointment, he's on top of More

by RMakon072219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at Volvo Cars of Marietta! We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta.

December 11, 2020

My visit with Volvo is do to a service call and a need to ensure that the vehicle maintains it’s high performance on the road. Great Job! More

by JAMAL.GROOMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 10, 2020

The Volvo Experience was phenomenal. Everyone was great, especially Christian and Tyler. They both were very knowledgeable effient and courteous. I will definitely recommend my friends and family. More

by UTONIA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Dec 15, 2020 -

Volvo Cars of Marietta responded

Hi, we're glad you had such a wonderful experience with us! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 07, 2020

Bought my vehicle from Volvo of Marietta and have consistently brought it in for service since 2016. Kevin is a familiar face and trusted resource. I previously worked primarily with Ken Neff. More

by LWHITLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Volvo Cars of Marietta responded

Thanks, Lwhitlock! We appreciate your continued business with us, and we're looking forward to your next visit!

December 06, 2020

I will be taking my car to be serviced somewhere else.I no longer trust the mechanics or the service manager.up until now they were great More

by Sinbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Volvo Cars of Marietta responded

Hello Sinbad, I am sorry that your concern was not addressed sooner. I would appreciate the opportunity to discuss this and make things right. I am available at 770-792-4579 or kmccall@jimellis.com. Sincerely, Kyle McCall, Service Manager

December 03, 2020

Great service in getting a new battery installed in my car within short amount of time. I was in and out of the Service Dept quickly and efficiently. More

by KROBERTSON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Volvo Cars of Marietta responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

December 03, 2020

My check engine light came on and I was able to get my vehicle in and fixed in under the amount of time they told me it would take to be done. I appreciated that. More

by keb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Volvo Cars of Marietta responded

Hi Keb, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2020

The service provided was great. The staff was friendly, knowledgeable and efficient. Special thanks to Todd M. and the rest of the customer service staff. More

by JIMMYE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Volvo Cars of Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Marietta. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2020

Great service, knowledgeable and seem to be honest people! Kevin was knowledgeable about my car issues and the cost for repairs was reasonable by dealer service standards. More

by ambrobie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels! Take care!

November 25, 2020

I received very good service, and the car was very clean when I picked it up. I know it wasn't one person that met my needs, so I say thank you to everyone. Have a safe Thanksgiving More

by EMF_MAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Volvo Cars of Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. If you have any further questions, please give us a call. We're always happy to help! Have a nice day!

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