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Volvo Cars of Marietta - Service Center

Marietta, GA

4.5
588 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.

1195 Cobb Pkwy S

Marietta, GA

30060

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588 Reviews of Volvo Cars of Marietta - Service Center

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November 12, 2020

The service was ok, I feel as though the technician are rushing to repair the cars. When I bring my car in for service unusual have to come back for the technician to fix the same problem. But I do enjoy More

by CAROLYND.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

The dealership was very professional and used extra precautions regarding the Covid-19 pandemic. They also gave me a courtesy call to let me know they found an additional issue with my car instead of t More

by gwilcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Very good service price high for new key fobThat was Very good service price high for new key fob That was all I needed that day and so I do not have anything to else to say More

by ruthterryrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Volvo Cars of Marietta responded

Hello, our customer's satisfaction is our top priority and we work hard to stand out among the rest. Please feel free to give us a call or stop by, we can do anything to maximize your experience here. Thank you, and have a fantastic day!

November 07, 2020

Great service. Kevin is attentive and precise. I highly recommend Marietta Volvo for any and all service needs. Timely, reasonable cost, friendly, attentive, knowledgeable, and simply awesome. More

by j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Volvo Cars of Marietta responded

Hello, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for the recommendation, and have an amazing day!

November 04, 2020

Very professional and efficient team of people. They were willing to find the best solution and option for me all the time. I’m glad to have a Volvo More

by Soniaroldan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Nov 08, 2020 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! We hope to see you soon!

November 04, 2020

The service at Jim Ellis Volvo is always amazing!!! I love the people that work there. Jason was GREAT!!! I never have a problem with the team. More

by Love my volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars of Marietta responded

Hello, your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Take care.

October 27, 2020

Staff are professional and courteous. I’ve had good experiences both with service and sales. I appreciate that this dealership is taking COVID-19 precautions seriously. More

by lochner.kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

I did not have a good experience. After waiting for 2 hours, I was told that the technicians had not even looked at the car yet. Could I not have been told sooner? The only explanation I was given was th More

by BEEPGWEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Dec 16, 2020 -

Volvo Cars of Marietta responded

Hello Beepgwen, I am sorry that your concern was not addressed sooner. I would appreciate the opportunity to discuss this and make things right. I am available at 770-792-4579 or kmccall@jimellis.com. Sincerely, Kyle McCall, Service Manager

October 22, 2020

Have taken my cars here for service over the past 5 years. Professional staff, problem solving technicians , accommodating, quick, return car clean, easy to work with. All around nice guys. More

by WA90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Volvo Cars of Marietta responded

Hello! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2020

I love my service rep Kevin Greening. He's very knowledgeable about the product, and take the time to address all of my questions and concerns More

by Renae1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Volvo Cars of Marietta responded

Renae, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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