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Volvo Cars of Queens

Bayside, NY

4.7
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 762 reviews

February 05, 2021

Dishen Li was very nice and helpful !!. Great experience !! I am very happy with my XC90. We are looking forward to buy another one sometime soon More

by JJEONG5240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li
Feb 08, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and we're glad you're loving your XC90!

February 03, 2021

I had been browsing for an SUV for quite some time and scheduled an appointment through email after researching how well the reviews were for this specific dealer was (which is usually uncommon regardless More

by Cpersaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Feb 03, 2021 -

Volvo Cars of Queens responded

We thank you so much for taking the time to write such a wonderful review! We appreciate it along with the 5-star rating! We hope you enjoy your XC40 Inscription and look forward to working with you again in the future!

February 01, 2021

Anita is Amazing...I can not express how happy I am with my XC60... She went above and beyond... Robert in finance also was fantastic More

by KARENDS7995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Feb 02, 2021 -

Volvo Cars of Queens responded

Karen - thank you so much for your kind words. We appreciate it and hope you enjoy your new XC60.

Feb 02, 2021 -

KARENDS7995 responded

I love my XC60

February 01, 2021

A great experience. Our sales rep Jason Pena was terrific! He was excellent at communicating our order status, getting us through the order and pickup process, and following up on our questions aft More

by CERUCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pena
February 01, 2021

They were helpful. They made sure I walked out of there satisfied with my purchase. They explained everything well. They’re a great team! Thank you again More

by BUCUMARINEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres, Brandon, Robert
Feb 02, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 31, 2021

Second time we've had a great experience. Didn't have to wait at all. Paperwork seemed to go much faster than the first time we leased a Volvo. More

by JZ2TUSCANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chen
Feb 02, 2021 -

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership along with your helpful feedback. We're always are trying to exceed expectations and we look forward to the opportunity to work with you again in the future!

January 29, 2021

The dealership is fine, however there is ofter a long wait getting checked in and there is a lack of loaner cars. For a luxury brand a loaner car should be automatic. More

by SGORENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Horrible, they said a complimentary car wash was included after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They cha More

by WAYNEWONG915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

January 27, 2021

I made an appointment online to have a key programmed, I misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though More

by SKYMAN335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future...and hopefully get you some coffee!

Jan 29, 2021 -

SKYMAN335 responded

I do hope to have some more work done there, one pleasant experience deserve another

January 27, 2021

The whole team at Queens Volvo was magnificent, particularly Brendan and Jewell. They were very responsive and followed up when I had questions after getting the car. More

by RSA3901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

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