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Volvo Cars of Queens

Bayside, NY

4.7
758 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 758 reviews

January 20, 2021

Very professional and efficient! I was greeted immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since More

by AAKLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 18, 2021

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll More

by LISSETTE.MOLINA-GUREVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kunar
Jan 20, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 16, 2021

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( More

by STEVE.HSIAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
parts salesperson.
Jan 26, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

January 14, 2021

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l More

by WOJTEK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

January 11, 2021

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you More

by KIMTAEHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future!

January 08, 2021

FROM THE MOMENT I WALKED IN THE DOOR TILL THE TIME I GOT IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERS More

by NETONTHEGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate your understanding regarding our safety protocols and look forward to working with you again in the future.

January 08, 2021

Worked with Jerry and he made the process very easy . He was very knowledgeable and not pushy at all . Pleasure doing business with this dealership. More

by ANDREW_ANASTASIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Jan 11, 2021 -

Volvo Cars of Queens responded

Andrew - thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 08, 2021

Excellent and professional service always. I have been Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the More

by UD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the wonderful review! We appreciate it and look forward to working with you again in the future.

January 08, 2021

Thank you;it was a pleasant experience with Shaye , john and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again More

by SCBMCVERNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaye john
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 08, 2021

Worked with Dishen and he was fantastic. He was very knowledgeable and not pushy at all, and even helped us try many models to help us make our decision. Pleasure doing business with this dealership More

by MLSWONG+VOLVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

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