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Volvo Cars of Queens

Bayside, NY

4.7
760 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 760 reviews

December 06, 2019

Great experience Very warm welcoming atmosphere and friendly staff. As I open the door to enter I was greeted by Peter Feron. He was very friendly, patient and very kn More

by PLATINUMEYE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Feron
Dec 06, 2019 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

December 06, 2019

Warm patience responsible Hi. We was at your service center yesterday. The guy of service advisor in the front (forgot asking his name) very nice and Patient . We got inspectio More

by TIFFANY1136708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
Dec 06, 2019 -

Volvo Cars of Queens responded

Shu - thank you so much for the kind words! We appreciate it and look forward to working with you again in the future.

December 04, 2019

Initial service for our XC 60 The place and staff are excellent. The staff makes you comfortable and keeps you updated on how the service is being done. They are very polite. More

by AGOLIAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach is very helpful and bery polite with his client
Dec 04, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We look forward to seeing you again soon.

November 26, 2019

Excellent service Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and More

by PULLADU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hema Pura (Great customer service)
Nov 27, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future.

November 24, 2019

Leased a xc90 this week and the experience with volvo queens and Patrick, who helped me from start to finish, is the best! The process is so quick, efficient, and pleasant. He is very professional, and t More

by Kels
Recommend Dealer
Yes
Employees Worked With
Patrick chang
Nov 25, 2019 -

Volvo Cars of Queens responded

We love having you as a member of the Volvo family! We appreciate the kind words and hope you enjoy your new XC90!

November 21, 2019

waited long Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is com More

by ISAKAYEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
matt, Melissa Evans
Nov 21, 2019 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. We appreciate your patience and please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 866-413-9558

November 20, 2019

My experience with zackary was good nice guy My experience was good with Zachary he did keep me in touch while they were working on my car. Wish I could of use my coupon More

by CAROLQUASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zackary
November 20, 2019

2nd Time Around After 6 weeks with a new Volvo, I returned it to the dealer. I was not happy with 1117 driven miles on the ondometer, they also could not locate a mod More

by P User
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist, Annie, Finance dept Ms. Beatriz, Specialist Mr. Peter
November 19, 2019

Good service I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, More

by JOHNSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
Nov 20, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We hope to work with you again in the future!

November 15, 2019

First year car and being shafted with paying for it! Words can’t describe my feeling of this service center. No customer experience , no professionalism. Too many young kids acting very nonchalantly arou More

by ALFREDOBETHUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hema Pooran
Nov 19, 2019 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

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