Volvo Cars of Queens

I give a 10. It was a pleasure to deal with Patrick. He help me with setting up the Volvo app. He was the best. Than we met with Mathew , went over all the paper It was a pleasure to deal with Patrick. He help me with setting up the Volvo app. He was the best. Than we met with Mathew , went over all the paper work. He explained everything to us. I would buy all my cars from both gentlemen. IT WAS A REAL PLEASURE!!! More

Disappointed Prior trips to this service center were never outstanding but they got the job done. On my most recent visit, service just fell off the charts. Brou Prior trips to this service center were never outstanding but they got the job done. On my most recent visit, service just fell off the charts. Brought the car in for routine maintenance and also asked if they can check my cross bars, appears one of the bars wasnt installed correctly. The service center called and said i needed new brakes, along with rotors. After some consideration, i agreed to have the work completed by the service center. This was pricey but figured to let the authorized dealer take care of it. And again requested that they check my crossbars. Upon picking up the vehicle, i asked if anyone checked the crossbars- and yes was the response. Upon a quick inspection, it didnt appear anyone looked at it. Someone from the parts dept was called to look at it, and he said he didnt have time and i’d need to make another appt for this. I got home and called, left 2 messages. Its 2 days later now and nobody has called me back. This has been the worse experience at any service center. More

Friendly environment Well it was my first time buying a Volvo vehicle so it was something new to me but the salespersonmake Me very comfortable and it's was good environme Well it was my first time buying a Volvo vehicle so it was something new to me but the salespersonmake Me very comfortable and it's was good environment at the time I was there and felt like they really want to make sale in addition the overall experience was very comfortable I would recommend to a lot of my friends More

Picked up my new Volvo XC40 that was delivered Great environment , and employees , everyone so friendly and very professional . I was very happy and was assisted by Peter Fearon ! He was great , an Great environment , and employees , everyone so friendly and very professional . I was very happy and was assisted by Peter Fearon ! He was great , and very thorough and made sure to go over everything with my new Volvo , he didn’t rush and made me feel very comftable , everyone there was great ! Would highly recommend to anyone More

Service Great customer service, got my engine warning light fixed, fitted me in really quickly. Tami Fiorello exceeded my expectations in both the quality a Great customer service, got my engine warning light fixed, fitted me in really quickly. Tami Fiorello exceeded my expectations in both the quality and the range of service given. Very impressed with service! Many Thanks! More

Lease I worked with Peter and he was amazing. Very professional and straightforward. He was able to cater to our needs and was patient throughout our proces I worked with Peter and he was amazing. Very professional and straightforward. He was able to cater to our needs and was patient throughout our process. All staff were professional and pleasant to work with. I would Highly recommend Volvo of Queens. More

Consistently Reliable In all of our interactions to date with Volvo Queens, we have been deeply impressed by the courtesy and professionalism of the staff. While our wait w In all of our interactions to date with Volvo Queens, we have been deeply impressed by the courtesy and professionalism of the staff. While our wait was a bit longer than we were promised, we were treated well and appreciated the efforts made by each member of the Volvo team. More

Wonderful Experience Everyone helped at this dealership. They answered questions and made the experience easy. Would recommend to anyone looking to get a car. Melissa Evan Everyone helped at this dealership. They answered questions and made the experience easy. Would recommend to anyone looking to get a car. Melissa Evans and Patrick Chang were helpful throughout the process. Great guys. More

Awesome The experience with the staff was as great as the car we got. It was convenient and fast. They were also very transparent. No complaints. The experience with the staff was as great as the car we got. It was convenient and fast. They were also very transparent. No complaints. More

Dealership aims to please! When I returned to Volvo of Queens to research a new XC60 (we were the dealership's second customers three years ago when they opened), I was met by a When I returned to Volvo of Queens to research a new XC60 (we were the dealership's second customers three years ago when they opened), I was met by a knowledgeable, but not pushy, salesman. After investigating our options, I returned months later to further discuss the car and the current leasing programa. I had a specific color combo as well as features in mind. Our salesman, Peter, and the manager found that car for us and had it at the dealership the next day for me to see and drive. We negotiated a great lease rate, and the rest of the process went quickly and smoothly. When I went to pick up the car, Peter (very patiently!) walked me through its technology and features. He also encouraged me to return anytime for a "refresher" course. Additionally, the business manager, Matthew Villacas, came in after hours to accommodate my husband' busy work schedule in order to complete our paperwork! More