Voyles Chrysler Dodge Jeep Ram of Birmingham

Wonderful Experience of making a New Car Purchase! The Sales staff and personal at this dealership is great! They are very personal, responsible, helpful, and knowledgeable of their profession. From th The Sales staff and personal at this dealership is great! They are very personal, responsible, helpful, and knowledgeable of their profession. From the moment I first made contact with Jason Mirabito on the internet about making a purchase, to the delivery of the Chrysler 300 of which we purchased, it was a very professional experience. This dealership has integrity, honesty, and professionalism, and is to be commended on their way of doing business with the public. I would certainly recommend this dealership to anyone who is interesting in making a purchase of a new or used car. It was a joy to have done business with Benchmark Chrysler in Birmingham. John and Norma Meadows Phenix City, Alabama More

Above and beyond. Jason was fantastic! I work crazy hours and Jason was willing to meet me at my convenience to discuss my needs with trade in and questions I had about Jason was fantastic! I work crazy hours and Jason was willing to meet me at my convenience to discuss my needs with trade in and questions I had about services. He made things effortless! He was able to communicate in multiple ways, as my job doesn’t always allow me to step out for a sales discussion. Jason was the driving reason I purchased my Jeep Wrangler from Benchmark versus other dealers in the area. More

Brought Jeep in for service on the airconditioner I brought 2011 Jeep in for service on the airconditioner and was told it would be 2 weeks before they could look at it and depending what was wrong I I brought 2011 Jeep in for service on the airconditioner and was told it would be 2 weeks before they could look at it and depending what was wrong I would have to leave for 3-4 days.... are you kidding LOL!! More

Exceptional, Excellent Hard Working Person Michael Jenkins Michael Jenkins is a very exceptional hard working person, his attitude is excellent, he did not rush me into buying the first car I looked at, Michae Michael Jenkins is a very exceptional hard working person, his attitude is excellent, he did not rush me into buying the first car I looked at, Michael took his time and walk me through until I found what I wanted. I would recommend Michael Jenkins to anybody who is looking to purchase a car. His personality shines bright when you are talking with him and he makes you feel comfortably or at ease. Mr. Jenkins called me to see how was the drive home and I was satisfied with what I purchase. If you talk about patients Michael Jenkins is the person to deal with. In overall I will give Michael Jenkins a "10" More

just no! this place doesn't care about you or your buying experience. all they care about is the mighty dollar! please save yourself both time and money and so this place doesn't care about you or your buying experience. all they care about is the mighty dollar! please save yourself both time and money and so else where More

Wonderful After a terrible experience with the service department of a competitor it was so nice to be treated honestly and to be given the correct information, After a terrible experience with the service department of a competitor it was so nice to be treated honestly and to be given the correct information, I.e. No lies! They were quick as promised with the repair of my Takaita air bag and waited less than two hours total. The service rep I dealt with was Jason. A very nice young man. Thank you! Waiting room was neat, clean and comfortable and I noticed all the people waiting were dealt with very quickly. More

Left my car for 7 days to be repaired - called 9 times I own a Jeep Wrangler unlimited Moab special edition. I scheduled an appointment via email and confirmed. Dropped my car off. Called 9 times. No c I own a Jeep Wrangler unlimited Moab special edition. I scheduled an appointment via email and confirmed. Dropped my car off. Called 9 times. No call backs ever received. Had to drive back to get car because I was worried about my car. Showed up and no work had been done on my car. Had to leave and take it with no work ever being completed on it because we were going out of town. So bad. I am a multiple jeep owner and lifetime jeep owner. Very disappointed. At least have the courtesy to return my phone calls when you ha e my $40,000 car in your possession. More

Best Experience Ever From walking onto the lot and feeling at home, because it is a family owned store, to the delivery it was perfect. I have bought over 20 cars in my li From walking onto the lot and feeling at home, because it is a family owned store, to the delivery it was perfect. I have bought over 20 cars in my lifetime and this was as simple as I can every remember. Once I agreed upon the price, which I felt was good to begin with, but did negotiate a little to help myself:) the financing took no more than 25 minutes. In and out! More

Recall Scheduled recall 2 months in advance. The paperwork was in order upon arrival. Tom Williams called when the Dodge Ram 1500 was ready. The staff was c Scheduled recall 2 months in advance. The paperwork was in order upon arrival. Tom Williams called when the Dodge Ram 1500 was ready. The staff was courteous and efficient. More

Service My service experience was well beyond any I'd experienced before, from the beginning, the middle, the last and beyond. Ok...The itniatial visit...shut My service experience was well beyond any I'd experienced before, from the beginning, the middle, the last and beyond. Ok...The itniatial visit...shuttle to and from work. After completing the service, I had to return the vehicle. A vehicle was provided for me until service was completed. I received phone calls timely with details of service needed and details of additional service .The additional service was not additionally charged. I do appreciate their integrity and their wanting me as a satisfied returning customer. Randy was great from start to finish. More