Voyles Chrysler Dodge Jeep Ram of Birmingham

My husband and I were in the market for a Jeep Sport Unlimited for our 18 year old son. We are very busy as most parents are so we didn’t have a great deal of time to shop the market and the couple of Unlimited for our 18 year old son. We are very busy as most parents are so we didn’t have a great deal of time to shop the market and the couple of dealerships we did shop did not greet us with much enthusiasm. I wanted to be able to go to a dealership and experience a friendly staff who was informative, educated on their products and would get me the information I needed in a timely manner. Our experience at Benchmark Jeep in Birmingham, Al was great! Our salesman Rich, worked with us on price and we were able to walk away as a very satisfied customer and our son is now a happy Jeep owner. The Taylor’s Gadsden, Al More

Rich is a great salesman. He was upfront with me, easy to work with and knowledgable about the product. I have purchased 2 automobiles from him in the past year. to work with and knowledgable about the product. I have purchased 2 automobiles from him in the past year. More

Benchmark Jeep is truly a standard point of reference against which all others should be compared. I looked across two states and dozens of websites for the perfect deal on a Jeep. From the first tim against which all others should be compared. I looked across two states and dozens of websites for the perfect deal on a Jeep. From the first time I talked to John Compston I knew he not only wanted to sell me a Jeep, he wanted me to feel good about buying from him. The entire staff were at all times professional, making me feel good about the purchase that I ultimately made. While they did not have the vehicle I was originally looking for, John gave me such a great deal on the next model up – and I spent months researching – that I ended up leaving with an even better deal. When I left I didn't even feel like I had been beaten up or like I had to play any games. The first price was truly a GREAT deal. Thank you Benchmark for changing my expectations of what a new car dealer should be. MC P.S. When I first read these reviews I kind of thought that someone was stacking the deck for John Compston, but he really is that good. More

This was the easiest car buying experience I have ever had. John was very knowledgeable about the vehicles and went out of his way to find exactly what we wanted. Thank you for all of your help! had. John was very knowledgeable about the vehicles and went out of his way to find exactly what we wanted. Thank you for all of your help! More

Great dealership to work with. We had a bad experience with another Jeep dealership and decided to contact Benchmark to see if they could help us. They were able to get exactly what we were looking for on with another Jeep dealership and decided to contact Benchmark to see if they could help us. They were able to get exactly what we were looking for on the same day and honored the price and package we had at the other dealership. Would definitely work with again. More

I emailed John about a particular car I wanted and gave him the specs on a similiar car in the Birmingham area. He found the exact car I wanted, color, interior, everything! Worked with us on the price a him the specs on a similiar car in the Birmingham area. He found the exact car I wanted, color, interior, everything! Worked with us on the price and was lower than the car I sent him the specs on. Great experience, would recommend him! Thanks for such great work! More

i got my new ram pu from benchmark,John compston in sales was GREAT,the service dept is secound to none, everybody is very helpfull,when ibuy my new car it will be from benchmark and Jhon compston,the servic was GREAT,the service dept is secound to none, everybody is very helpfull,when ibuy my new car it will be from benchmark and Jhon compston,the service dept is open on sat,makes it easy to get my truck serviced,tks benchmark and JOHN. More

Very good service and John was great!!!! Definitly will buy again from him and the dealership. Everyone was very pleasant and made the transaction as painless as possible! John went over everything, even buy again from him and the dealership. Everyone was very pleasant and made the transaction as painless as possible! John went over everything, even standing in 97 degree weather and taking the top off the jeep! Way to go John! More

Great, no pressure sales and very courteous! After searching high and low for a great deal, I found it here! Great selection and very easy to deal with! Very professional and organized. Always accomo searching high and low for a great deal, I found it here! Great selection and very easy to deal with! Very professional and organized. Always accomodating and eager to help their customers!Will buy from again! More

Had warranty work being performed on April 26th. In addition, asked them to look at the brakes. Dropped our 2007 jeep wrangler sahara on Monday and told them we would pick up on Wednesday. Tuesday mo addition, asked them to look at the brakes. Dropped our 2007 jeep wrangler sahara on Monday and told them we would pick up on Wednesday. Tuesday morning, Jonathan called and confirmed that the warranty work was completed and that the brake issues were due to the type of pads another shop had installed. I authorized them to replace the pads and turn the rotors. He called again in the afternoon and informed me that the work was complete. I reminded him that we would be picking up on Wednesday morning and asked him to ensure that the jeep was locked since my college age daughter had quite a bit of stuff in the car. He promised that it would be taken care of. Arrived Wednesday and discovered that they did not have power due to the heavy storms that rolled across Birmingham early that morning. I also discovered that while they did lock the vehicle Tuesday afternoon, they did not roll up the rear window. (All windows were closed when we dropped off the vehicle). Consequently everything on the passenger side of the back seat was soaked. This included a dry clean only coat, her nursing kit and other items. When we arrived, there were only a couple of staff members, including a manager. He apologized, had no idea why it had happened and said that we could deal with the bill when things got back to normal. Apparently that occurred Friday when Jonathan called and wanted my credit card information to close out the bill. When I asked if he was aware of the problem we had, his response was "Oh yeah, Heard about that. So what credit card do you want to use?" No offer to take care of the dry cleaning, clean the seats or adjust the bill. He transferred me to the service manager, Cliff. Cliff said he was aware of what happened but would have to get with the tech that worked on the jeep. Its Tuesday night and no feedback. I've no doubt the repair was performed correctly but I would suggest they also work on developing a similar skillset when working with customers. I own a 2007 Jeep Wrangler Unlimited Sahara and a 2008 Jeep Wrangler Unlimited Rubicon. I'll give the dealership in Anniston a try and see how they perform More