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W C Sanderson Ford

Healdsburg, CA

4.7
23 Reviews
Call Dealership (707) 433-3318

453 Healdsburg Ave

Healdsburg, CA

95448

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23 Reviews of W C Sanderson Ford

August 07, 2023

Good service. I was kept informed of the issue with the issues width my car, the resolution and the cost. The repairs were completed in a timely manner. More

by roadrunner829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Stewart
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Helpful
July 13, 2023

They really only specialize in selling Ford trucks, not cars or SUVS so inventory is limited More

by susiekozlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bagnall
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Helpful
March 26, 2023

Personal small town service. Perfect, on time and as promised. These guys are so dialed in, they know all of their customers by name. More

by Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Marilyn
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Helpful
March 24, 2023

Excellent service, nice employees who work there. This is why I bought my Mustang there More

by Irish2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Helpful
December 30, 2022

The place has this welcoming feeling that characterizes family owned businesses. The owners were very helpful and kind. The process was smooth. Highly recommended. More

by Jeremo20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Sanderson
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Jan 18, 2023 -

W C Sanderson Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
September 29, 2022

The service department got me in at last minute when I had an issue with my truck. Was expecting the worse on what was wrong with it but they had it back to me the same day. Always friendly and very helpf More

by stephers920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
January 25, 2022

Spectacular service. First time I have ordered a car. They made the wait worth it More

by james
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Sanderson
Report | Print
Jan 27, 2022 -

W C Sanderson Ford responded

Hi James, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Helpful
December 14, 2021

Very friendly and received what I ordered. Was very happy. Would recommend to my friends and family More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and Tim Sanderson
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Dec 15, 2021 -

W C Sanderson Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Helpful
July 30, 2021

I have known the Sanderson family since the 1970's and they have always been friendly & easy to work with. When I decided to buy a 2021 Mach e Mustang going with Sanderson Ford was a no brainer. More

by jsromain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sanderson, Trevor Sanderson
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Aug 13, 2021 -

W C Sanderson Ford responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Helpful
June 26, 2021

Service was very slow and we did not feel like we were valued as a customer during the process. Tim Sanderson is not willing to give even the minimum kbb value for our trade-in and spoke to us very conde More

by Witchikat13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marie Stewart
Report | Print
Jun 29, 2021 -

W C Sanderson Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at W. C. Sanderson Ford. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Trevor Sanderson at (707) 433-3318 at your earliest convenience and we will do our best to make this right.

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