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Diehl Honda of Massillon
Massillon, OH
454 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 454 reviews
Verified Customer
Helpful May 03, 2024
The service department was very easy to deal with. I scheduled an appointment online and got in immediately. Paul greeted me and was very accommodating. My service was completed quickly. It was a grea I scheduled an appointment online and got in immediately. Paul greeted me and was very accommodating. My service was completed quickly. It was a great experience. More
by kayla32
Employees Worked With
Paul windemuth
May 03, 2024
I was very pleased with Diehl Honda. Dave Sherman was very helpful & made me feel comfortable. I am pleased with my HRV. THE EXL is well worth it!! THANKS Dave, & Diehl!! Dave Sherman was very helpful & made me feel comfortable. I am pleased with my HRV. THE EXL is well worth it!! THANKS Dave, & Diehl!! More
by bvoelm
Employees Worked With
Dave Sherman
May 02, 2024
Sales person told me that I was such a good customer that they would take a loss on this deal. (You must have learned that in the dumb customer sales school). I explicitly told Sponseller not to add any opti they would take a loss on this deal. (You must have learned that in the dumb customer sales school). I explicitly told Sponseller not to add any options on to the sales agreement. Only the purchase of vehicle and no more. After reviewing the digital contract sent to me via e-mail, I found I was the purchaser of a $308.00 "Theft Protection Program" that I wasn't told about or even mentioned. A five year worthless add on for a three year lease. Nice going guys! Don't bother to contact me again. You have earned your reputations once again! More
by entberg
Employees Worked With
Curt and Sponseller
May 01, 2024
They have excellent service. My car has nice oil and the tires will last longer with their rotation. My car has nice oil and the tires will last longer with their rotation. More
by steve.tome
Employees Worked With
April 29, 2024
Very good experience,everything was easy and fast,most of the documents were signed online the documents were signed online More
by waqashafeez80
Employees Worked With
April 29, 2024
Paul and Dave responded to our service needs in a very professional manner. They had our 2018 Civic parts ordered and completed at lunchtime on Friday 04.26.2024. Thanks to both of them and their resp professional manner. They had our 2018 Civic parts ordered and completed at lunchtime on Friday 04.26.2024. Thanks to both of them and their response and inclusion to my wife and I during the servicing of our vehicle. Customer service at its best. Thanks again! John & Rebecca Labriola More
by john@ta191.com
Employees Worked With
Paul Windemuth and Dave Pedersen
April 27, 2024
Best dealership I have ever been to. Everyone was so nice and friendly and best selection of cars. Including my dream car that I got. Everyone was so nice and friendly and best selection of cars. Including my dream car that I got. More
by gamer9688
