Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 887 reviews
May 16, 2023
Steve is a pleasure to work with. This is the second time buying from him and it just can’t get easier. Tim the finance guy was also above and beyond with having everything ready and This is the second time buying from him and it just can’t get easier. Tim the finance guy was also above and beyond with having everything ready and explained. Thank you it is a wonderful dealership and I encourage my friends who are looking to make the 50 minute drive More
by MOMMABENDER
Verified Customer
May 16, 2023
Great experience in purchasing my new vehicle. Thank you to Jon for answering my questions and making the experience seamless. Never felt pressured by anyone. Thank you to Tim for explaining the Thank you to Jon for answering my questions and making the experience seamless. Never felt pressured by anyone. Thank you to Tim for explaining the optional service agreements offered. Thank you to Waite Toyota. More
by LVANDEWALL
May 15, 2023
Great local dealership. Jon my salesperson was great and made the buying experience very easy Jon my salesperson was great and made the buying experience very easy More
by Nickfabrizio
May 13, 2023
Great experience! Sales Steve was excellent to work with, looking forward to our next vehicle. Sales Steve was excellent to work with, looking forward to our next vehicle. More
by RON17382
May 12, 2023
Great experience at Waite Toyota! Walked in to get the car I was looking for and they had it ready for a test drive and I put a down payment that day! Walked in to get the car I was looking for and they had it ready for a test drive and I put a down payment that day! More
by cwest9
May 10, 2023
Salesmen Matt was amazing all the way though the process. He went above and beyond at all corners. Started as an online sale because I live 3hrs away and Matt made the process easy and pleasurable. Thx Matt! He went above and beyond at all corners. Started as an online sale because I live 3hrs away and Matt made the process easy and pleasurable. Thx Matt!!! More
by chadrichey61
Employees Worked With
May 08, 2023
excellent customer service, made purchasing a vehicle easy, and received a fair price on my trade in easy, and received a fair price on my trade in More
by jnavarra1
Employees Worked With
April 27, 2023
The process of purchasing a vehicle was very easy and efficient. Tyler was very helpful. efficient. Tyler was very helpful. More
by nancy060103
April 25, 2023
The ONLY place I purchase my new vehicals ! !!! The Best sales and service ANYWHERE !! Thanks to everyone, again! !!! The Best sales and service ANYWHERE !! Thanks to everyone, again! More
by Dan Davis
April 24, 2023
I have worked with Waite Toyota for my last two vehicles here in NNY but have used Toyotas for the past ten years and love the product. Matt Saunders has been my dealer rep for both my lease vehicles at Wa here in NNY but have used Toyotas for the past ten years and love the product. Matt Saunders has been my dealer rep for both my lease vehicles at Waite and is exceptional! He was very helpful, very professional, and I will certainly work with him again. He even helped me with setting up my Toyota Connection and showing me the new features in my new vehicle. Great guy! More
by Carol Anne Courts
Employees Worked With
