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Waite Toyota
Watertown, NY
977 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 977 reviews
July 31, 2026
Matthew was very helpful in finding the vehicle that I wanted, Waite gave me a good trade in on my vehicle and really appreciated Matthew setting up my phone with the vehicle. Very satisfied! wanted, Waite gave me a good trade in on my vehicle and really appreciated Matthew setting up my phone with the vehicle. Very satisfied! More
by Jedunn924
Verified Customer
July 25, 2026
The service department didn’t help me Tim from finance helped me considerably with my truck issues. helped me considerably with my truck issues. More
by nstuckey1968
July 24, 2026
It was a good experience buying a vehicle from Waite Toyota which is why we’ve been regulars for 20 plus years. Matt listened to what we wanted, was knowledgeable, and helped us find the right vehicle. Toyota which is why we’ve been regulars for 20 plus years. Matt listened to what we wanted, was knowledgeable, and helped us find the right vehicle. He made the process simple and enjoyable. Thanks, Matt! We have been very pleased with the service department with our previous vehicles, and are glad to continue with them! More
by LPIIPARINEN
Employees Worked With
July 18, 2026
Josh was great- not pushy, kept me informed on what was being done, had all the paperwork done and was thorough He took what I was looking for I to consideration and had the perfect vehicle for me being done, had all the paperwork done and was thorough He took what I was looking for I to consideration and had the perfect vehicle for me More
by hjt610
July 12, 2026
Matt was my salesman and he was great. He found me exactly what I wanted in a highlander. I am very satisfied and when I trade again, I will check here first. He found me exactly what I wanted in a highlander. I am very satisfied and when I trade again, I will check here first. More
by 1000islandsriverratcheese
Employees Worked With
July 11, 2026
Steve was great. However, the service department was slow and way behind on get the RAV4 ready for us. However, the service department was slow and way behind on get the RAV4 ready for us. More
by segouinlarry2
Employees Worked With
July 11, 2026
They are amazing people. I will continue to tell people about this dealership.I personally will keep getting my vehicles here.God Bless keep up the great work I will continue to tell people about this dealership.I personally will keep getting my vehicles here.God Bless keep up the great work More
by AbbottCindy7314
Employees Worked With
July 09, 2026
I was treated well by Matt and the team. Having the truck ready to go for me was a bonus upon arrival the day of the test drive. Lots of dealerships forget requests. Having the truck ready to go for me was a bonus upon arrival the day of the test drive. Lots of dealerships forget requests. More
by scotchsettlement
Employees Worked With
July 04, 2026
Wonderful experience buying a Toyota from Waite. Steve was very knowledgeable, courteous and professional. He was very patient explaining the features to myself. Thank you Steve was very knowledgeable, courteous and professional. He was very patient explaining the features to myself. Thank you More
by juder02
Employees Worked With
July 04, 2026
We had an absolutely fantastic experience at Waite Toyota thanks to our salesman, William. He was courteous, professional, and walked us through every step of the car-buying process. He was always available thanks to our salesman, William. He was courteous, professional, and walked us through every step of the car-buying process. He was always available to answer any questions or address our concerns. William made our car-buying journey incredibly smooth and easy. We will definitely choose Waite Toyota and William for any future car needs and highly recommend them to others!" More
by serranoerasmo7725
Employees Worked With
