Waite Toyota

I was treated well by Matt and the team. Having the truck ready to go for me was a bonus upon arrival the day of the test drive. Lots of dealerships forget requests. Having the truck ready to go for me was a bonus upon arrival the day of the test drive. Lots of dealerships forget requests. More

Wonderful experience buying a Toyota from Waite. Steve was very knowledgeable, courteous and professional. He was very patient explaining the features to myself. Thank you Steve was very knowledgeable, courteous and professional. He was very patient explaining the features to myself. Thank you More

We had an absolutely fantastic experience at Waite Toyota thanks to our salesman, William. He was courteous, professional, and walked us through every step of the car-buying process. He was always available thanks to our salesman, William. He was courteous, professional, and walked us through every step of the car-buying process. He was always available to answer any questions or address our concerns. William made our car-buying journey incredibly smooth and easy. We will definitely choose Waite Toyota and William for any future car needs and highly recommend them to others!" More

Overall, our experience purchasing a 2019 VW Jetta for our 16-year-old son was mostly positive, especially thanks to the sales representative. He was friendly, professional, and did a great job keeping us our 16-year-old son was mostly positive, especially thanks to the sales representative. He was friendly, professional, and did a great job keeping us updated throughout the process. While the final paperwork and delivery took longer than we would have preferred, he consistently communicated with us and made sure we knew the status of the vehicle, which we appreciated. Where the experience fell short was in the post-sale detailing of the car. Unfortunately, the interior was not cleaned to an acceptable standard before delivery. It was still wet in places and had obvious debris, including crumbs and hair in the cup holders and even inside the heating vents. After our sales rep noticed our concerns and asked the detailing staff to clean the interior again, the response was disappointing. The detailer appeared more interested in finishing his can of Pringles than addressing the issue promptly, and his demeanor toward my 16-year-old son felt unnecessarily unprofessional and uncomfortable. After waiting roughly 30 minutes while he finished his lunch, we left to run errands and returned another 30 minutes later. Eventually, the vehicle was presented for delivery. At that point, I chose not to raise the issue further because I didn’t want to create additional tension. That said, attention to detail matters—especially during the final handoff of a vehicle. A cleaner, more professional delivery experience would have made a big difference. I appreciate the effort and professionalism of the sales team, but management may want to take a closer look at the quality and attitude of the detailing staff, as it detracted from what otherwise could have been an excellent buying experience. More

I am so happy with my Rav 4. This is the 1st vehicle I have bought myself. I was recommended this dealership by my grandmother who bought her 4Runner there This is the 1st vehicle I have bought myself. I was recommended this dealership by my grandmother who bought her 4Runner there More

Jon was very informed about the vehicle we purchased and also helpful at fixing a few minor issues before we were to purchase. It was a pleasure and we love our vehicle. also helpful at fixing a few minor issues before we were to purchase. It was a pleasure and we love our vehicle. More

Very professional and worked with my schedule to get my vehicle as soon as it was ready. Steve held on to the truck until I was able to look at it even though he got several calls through the day about it. vehicle as soon as it was ready. Steve held on to the truck until I was able to look at it even though he got several calls through the day about it. Great company! More

I recently purchased a Toyota Land Cruiser from Waite Toyota, and the entire experience exceeded my expectations. From start to finish, the process was smooth, efficient, and completely stress-free. A Toyota, and the entire experience exceeded my expectations. From start to finish, the process was smooth, efficient, and completely stress-free. A special thank you to Justin Waite in sales, who was knowledgeable, professional, and genuinely focused on helping me find the right vehicle without any pressure. He made the entire buying experience enjoyable and took the time to answer all of my questions. I also want to recognize Tim Everson in finance. He made the financing process incredibly easy and straightforward. Everything was explained clearly, and the paperwork was handled quickly and efficiently. What stood out most was the friendliness of the entire team, their commitment to customer service, and the quality of the overall experience. The level of professionalism and attention to detail made me feel valued as a customer. If you're looking for a dealership that makes buying a vehicle easy and enjoyable, I highly recommend Waite Toyota. I'm thrilled with my new Land Cruiser and couldn't be happier with my experience. Thank you, Justin, Tim, and the entire Waite Toyota team! More

Very helpful and knowledgeable, super friendly customer service and answered all the questions. Did not push anything that I was not interested in service and answered all the questions. Did not push anything that I was not interested in More

Waite Toyota is just exceptional. I’ve driven Toyotas for 35 years and bought several of them from Waite Toyota. From sales to service my experience has always been great, never an is I’ve driven Toyotas for 35 years and bought several of them from Waite Toyota. From sales to service my experience has always been great, never an issue. More