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Waite Toyota
Watertown, NY
993 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 993 reviews
October 17, 2026
I am in my 80’s and nervous about buying a new car. Jon put me very much at ease. Very efficient. Jon put me very much at ease. Very efficient. More
by john.liz.scarlett
Verified CustomerEmployees Worked With
October 14, 2026
it was a great experience overall at waite toyota, josh was super friendly, responsive, and accomodating and the overall car buying experience was stress free! the only thing i might say is that i wish the was super friendly, responsive, and accomodating and the overall car buying experience was stress free! the only thing i might say is that i wish they explained the rustproofing package more and the different types of rustproofing options i could go with, even if it wasn't the one they were selling. but overall, a great experience! More
by trab123
Employees Worked With
October 13, 2026
Matt went above and beyond in ordering my car,and it didn't take long before it arrived. My mother has been getting her cars from Waite Toyota for years. I'm glad she recommended that I go through Waite didn't take long before it arrived. My mother has been getting her cars from Waite Toyota for years. I'm glad she recommended that I go through Waite Toyota, too. More
by saraaallen0116
October 08, 2026
Matt was great and very helpful, especially since I live 2 1/2 hours away. He was very quick to respond to my text messages. if I had any concerns or questions, he answered them quickly. If didn’t know t 2 1/2 hours away. He was very quick to respond to my text messages. if I had any concerns or questions, he answered them quickly. If didn’t know the answer, he did some research to find it. Thank you Matt for all your help!! Thank you to the finance team as well. You are very efficient!! More
by alicelaplant
October 06, 2026
Quick reliable service. Jessica found the perfect car for my wife. The process of ordering and receiving the vehicle was superb. Jessica found the perfect car for my wife. The process of ordering and receiving the vehicle was superb. More
by FOXER33_2000
October 02, 2026
Jessica Allen is awesome! She has sold us many vehicles in the past. She is very personable & helpful. She goes out of her way to help. She has sold us many vehicles in the past. She is very personable & helpful. She goes out of her way to help. More
by LMPFAFF25
September 20, 2026
This place was amazing, friendly an exceeded my expectations. Amazing business amazing people and very helpful expectations. Amazing business amazing people and very helpful More
by Arnoldleah14
Employees Worked With
September 18, 2026
Steve continued to work over several days on getting us into the truck we wanted at the price we were looking for. into the truck we wanted at the price we were looking for. More
by john.jewell2011
September 14, 2026
Jessica and the Waite Toyota team are professional, personable, and honest! I recommend Toyota and I have been with them for 30 years!!! personable, and honest! I recommend Toyota and I have been with them for 30 years!!! More
by KANNHALL11
September 09, 2026
Jessica made our experience very easy. She is very responsive and knowledgeable. She took the time to make us feel very comforatable. Highly recommend. She is very responsive and knowledgeable. She took the time to make us feel very comforatable. Highly recommend. More
by KDENNY08
