Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
953 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 953 reviews
August 13, 2022
I would Highly recommend Toyota of Watertown for your next new or used vehicle. Great service !! next new or used vehicle. Great service !! More
by Cheryl
Verified Customer
August 05, 2022
Excellent communication and help. Many Many Many Thanks!!!! Excellent communication and help. Many Many Many Thanks!!!! Many Many Many Thanks!!!! Excellent communication and help. Many Many Many Thanks!!!! More
by PULTORAK15
August 04, 2022
Jon was the most helpful Sale Man and Help me out with my Insurance that I need to get the 4runner registered. Insurance that I need to get the 4runner registered. More
by JR_AGUILERA22
Employees Worked With
August 03, 2022
Great People to deal with, from Barry Waite right on down... Jon Keggins does a great job, this is our 3rd vehicle and the experience was seamless. down... Jon Keggins does a great job, this is our 3rd vehicle and the experience was seamless. More
by Randal59
July 31, 2022
The dealership seemed very interested in my wants and need for an upgrade for a newer car. They said they would get back to me about a car they thought and believed I would be very pleased with. They wer need for an upgrade for a newer car. They said they would get back to me about a car they thought and believed I would be very pleased with. They were right on the money for my preferences. They proved to be very professional and followed up on my choice of color and style. I purchased a preowned Toyota Camry. Tyler Cummings was a very good salesman and was very easy to deal with. This is my first time with Waite Toyota and will am sure I will return because of the experience I have had the first. More
by ALFSH5
Employees Worked With
Tyler Cummings
July 28, 2022
The entire experience was very easy to handle. The entire staff was so helpful and answered all our questions. Great vehicle too. The entire staff was so helpful and answered all our questions. Great vehicle too. More
by davmeyer
July 26, 2022
I had a great experience working with Jessica Allen and Tim Everson. This is my 3rd Toyota Tundra and all experiences have been great! Tim Everson. This is my 3rd Toyota Tundra and all experiences have been great! More
by ruby37
July 26, 2022
Jessica Allen was thinking exceptional. Knowledgeable, professional, and communicated well with me throughout the process. Knowledgeable, professional, and communicated well with me throughout the process. More
by SDWASON
July 21, 2022
Happy with car and salesman (Jon K. ). This is my fifth car from Waites always treated fair ). This is my fifth car from Waites always treated fair More
by pagillen
Employees Worked With
July 18, 2022
This is the 2nd pre-owned Toyota Tundra I purchased from Waite. I have kept them a long time, and my last 2 Tundra's have been five years old. I can say that the 2008 served me for 9 good years and was a Waite. I have kept them a long time, and my last 2 Tundra's have been five years old. I can say that the 2008 served me for 9 good years and was a beast, with very few problems, even at 215K. I just bought a very nice 2016 Tundra TRD Crew Max, and it is a really nice truck that was well maintained. Jon Keggins is a great sales professional and was spot on with every detail. I met Barry Waite when he was appraising my 2008 Tundra, and he was very friendly. My new truck is AWESOME; the only minor issue I have is that the detailing shop needs to pay a little more attention to detail. The undercarriage of my truck is COVERED in mud, something that was certainly noticed as my truck was up on a lift to have four new tires put on and some additional work done (the tires were VERY NICE; also, they are Yokohama Geolander AT). I have a couple of punch list items that they know about and are going to fix. Waite Toyota offered me a fair trade-in and a fair price on a very nice truck, and in today's market, I left Waite feeling very good about my new purchase. More
by michaelledoux
