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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

September 18, 2019

Steve was awesome to deal with Everyone was easy to deal with Only stop to looked and ended buying a rav4,We absolutely love It was a pleasure to do business with your dealership More

by dreed2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Waite Toyota responded

We hope you enjoy your new RAV4! Thank you for the review!

September 17, 2019

Our New Highlander Justin is the reason we do business with Waites. He is always going the extra mile and is more than fair in terms of price and trade ins. The staff is More

by SBNEWTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Waite, Cheryl Robbins
Sep 19, 2019 -

Waite Toyota responded

Thank you for your review!

September 13, 2019

Super Easy Purchase I found our 2014 Toyota Corolla online and called the office to ask for more photos. It was a new car that they took in so photos were limited. I spok More

by BMONACELLI0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Sep 17, 2019 -

Waite Toyota responded

Thank you for your business and the review!

September 10, 2019

Amazing staff and service I was looking to trade in my vehicle for one a couple years newer, less miles, bright blue, and still within my price range. Jessica was able to find More

by BRITTANYDRAKE03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Waite Toyota responded

Thank you for your review!

September 10, 2019

Great service!! The sales rep Jon Keggins was very patient and very nice!!! He made sure I understood everything, and took the time to show me the features of the ca More

by LRUTHMORRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Sep 17, 2019 -

Waite Toyota responded

Thank you for your review!

September 08, 2019

Fair and honest They make you feel like family, Professional, Fair, Honest personnel. Great trade in price! Took care of all my requests and got it done quickly. More

by Dan Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Waite
Sep 10, 2019 -

Waite Toyota responded

Thank you for your review!

September 07, 2019

3rd wonderful purchase from Waite This was my third purchase from Waite. I keep coming back because everyone is so polite and easy to talk to. When service is needed, the service depar More

by Adirobdack46r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Waite Toyota responded

Thank you for your continued business and your review!

August 31, 2019

everything went fine looked at a couple vehicles when we decided what we wanted did a test drive. sales and finance were excellent. went back to dealership to pickup veh More

by CBRITTON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Waite Toyota responded

Thank you for your review!

August 31, 2019

Great service ! I had a great experience with Waite! The finance manager Tim, worked hard to get me into a deal that worked for me. Very fast and friendly service. More

by mhrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Waite Toyota responded

Thank you for your review!

August 31, 2019

Professional and friendly!! I walked in sight unseen asking for Jessica as I was referred by a former coworker. Jessica was very professional and answered all my questions. I w More

by CHAFFEE_DIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Waite Toyota responded

Thank you for your review!

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