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Waite Toyota
Watertown, NY
928 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 928 reviews
December 04, 2018
A low key business transaction. No pressure. Matt Spencer was very professional and answered my question in a helpful way. My wife hates shopping for car. However, working with Matt made the exp Matt Spencer was very professional and answered my question in a helpful way. My wife hates shopping for car. However, working with Matt made the experience acceptable. More
by MIFLO69
Verified CustomerEmployees Worked With
December 02, 2018
Over all very nice. Jessica Allen was there when she said she would be. Did take care of the concerns we had. ( but only time will tell with one of them? ) She went out Jessica Allen was there when she said she would be. Did take care of the concerns we had. ( but only time will tell with one of them? ) She went out of her way to help us. My daughter is happy with her used vehicle. Overall they did better then the other dealers on price But for myself I still think the dealership could have done a little bit better on the price. Yes they have to make money. More
by STONERICH16
Employees Worked With
December 02, 2018
Quick & Efficient Well informed about the vehicle and lease procedures. Have always had a good experience at Waite Toyota and this was no exception. Were put in the Well informed about the vehicle and lease procedures. Have always had a good experience at Waite Toyota and this was no exception. Were put in the exact SUV we had in mind and the time between our visit to the dealership and picking up our new vehicle was about 24 hours. Very little effort on our part. Very Happy More
by WSLOVER001
Employees Worked With
Charles Dibble
November 26, 2018
So easy...most of the transaction was done over the phone. I live one and a half to two hours away from the nearest Toyota dealer. Steve was happy to work with me over the phone to find the car and deal I was I live one and a half to two hours away from the nearest Toyota dealer. Steve was happy to work with me over the phone to find the car and deal I was looking for. More
by DANMBOWER
Employees Worked With
November 24, 2018
Better than the best and all of the rest! Jessica made the experience better than we could have ever imagined! She was a true professional, friendly, knowledgeable, straightforward with no pu Jessica made the experience better than we could have ever imagined! She was a true professional, friendly, knowledgeable, straightforward with no pushing and no gimmicks! Even if she didnt have the answer at first, she went above and beyond our expectations to find it. Being military, we registered out of state and she helped us every step of the way. If she is any representation of the company, we highly recommend Waite Toyota! Loving our new 2018 Toyota Tacoma Offroad! Thank you all! More
by SIMONNR
Employees Worked With
November 18, 2018
Best experience This was my very first experience with Waite Toyota. The service was speedy and the people were very helpful explaining different options available to This was my very first experience with Waite Toyota. The service was speedy and the people were very helpful explaining different options available to me when selecting my Rav 4. I highly recommend visiting Waite Toyota for anyone in the market for a new Toyota or even any vehicle in general. More
by HPELLAM
November 18, 2018
Great service and sales Jessica was extremely helpful with all my questions. Exceptional service! Best dealership in town. They were very detailed through the whole process Jessica was extremely helpful with all my questions. Exceptional service! Best dealership in town. They were very detailed through the whole process and there was no pressure. More
by STNAKA1230
Employees Worked With
November 14, 2018
my new used car Matt Spencer did a great job! He helped me get into a car I LOVE at a great price. His customer service was excellent. He did all the leg work for me Matt Spencer did a great job! He helped me get into a car I LOVE at a great price. His customer service was excellent. He did all the leg work for me . More
by FLINTT192
Employees Worked With
November 10, 2018
Low Pressure - No Hassle - Very Professional We had a great buying experience at Waite Toyota. I would characterize the experience as low pressure, no hassle, and very professional. Given that We had a great buying experience at Waite Toyota. I would characterize the experience as low pressure, no hassle, and very professional. Given that we had already done our homework and had decided on a make and model (Rav4 Hybrid Limited), we decided to process through Jessica Allen and online sales. Jessica answered all our questions in a timely and thorough manner. We were happy with negotiating the price and Jessica made sure we understood our best options for financing and incentives. She made sure all our questions were satisfied concerning the car itself. We will recommend Waite Toyota to family and friends and will return ourselves for future purchases. More
by rbartow
Employees Worked With
November 09, 2018
Sale of Toyota Tacoma Excellent customer service . John was very helpful and is a excellent salesman . We will definitely be back when we decide to purchase a new vehicle. Excellent customer service . John was very helpful and is a excellent salesman . We will definitely be back when we decide to purchase a new vehicle. More
by SHAWNBENWARE
Employees Worked With
