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Waldorf Ford
Waldorf, MD
197 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 05, 2025
Outstanding Service Department.
Staff attentive to customer concerns, knowledgeable and acute; exceedingly all professional standards. Kudos to Steven in exemplifying the point I m
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by Cruiser 54
Employees Worked With
Steven in Service Department
December 10, 2024
My interaction with the cashiers desk was awful from the
time I walked in to the time I walked out. The cashiers desk sits directly in front of service department, when I walked in and asked if this is the
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by kgkkevin
Employees Worked With
Cahier representative
November 27, 2024
Sales gets a 5, Finance gets a 2.
We bought a new Bronco sport and really appreciated Rocco and Donald in Sales. The whole Finance experience was a major problem, though. Maintenance/
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by rbkolm
Employees Worked With
Eric DeGrandcourt
Dealership Inventory (300 Vehicles)
2024 Ford Bronco Sport
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
2025 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
Photos
