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Waldorf Ford

Waldorf, MD

4.2
231 Reviews

2440 Crain Hwy

Waldorf, MD

20601

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231 Reviews of Waldorf Ford

October 05, 2025

Great customer service with amazing hands on with the customer relations regarding their vehicle being serviced. More

by newater34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
Oct 06, 2025 -

Waldorf Ford responded

We’re so happy to hear our service team kept you informed and comfortable throughout your visit at Waldorf Ford. Thank you for the wonderful review!

October 02, 2025

Buyers beware! I purchased a used vehicle years ago from Waldorf ford and had such a great experience I thought why not go there again for my next one. Huge mistake More

by chariot_sulfide.3z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah S.
Oct 02, 2025 -

Waldorf Ford responded

We appreciate you reaching out and want to sincerely apologize for the negative experiences you've had. We always aim to be a dealership our guests can trust, so it's concerning that you feel misled. If you would be willing to discuss this further, we would appreciate the opportunity to work through these issues. Please reach out when you can. Best, Management Team at Waldorf Ford - (240) 427-1309

September 16, 2025

Informative, helpful. Gave the best deal possible. Aiden always tried to get answers if he didn't already know. More

by Explorer ST
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aiden Lee
Sep 17, 2025 -

Waldorf Ford responded

Thank you for sharing your feedback about Aiden and our team! We appreciate your business and hope to see you again at Waldorf Ford. Enjoy your new ride! - Waldorf Ford

September 05, 2025

Great personalty. Kept me informed of my vehicles status. Informed me of other maintenance that may be needed. More

by delaytr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 08, 2025 -

Waldorf Ford responded

Thank you for sharing your feedback with us! It's always a pleasure to assist you here at Waldorf Ford.

September 01, 2025

The dealer was customer friendly and very thorough . The experience was great and the service More

by Chucksampson3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 03, 2025 -

Waldorf Ford responded

Thanks so much for the review. We look forward to your next visit to Waldorf Ford!

August 21, 2025

I had an excellent experience at Waldorf Ford. Ashley was very attentive to my needs and updated me about my vehicle in a timely manner. I would highly recommend Waldorf ford to friends and family More

by Ozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hammer
Aug 24, 2025 -

Waldorf Ford responded

Thank you for your kind words, Ozzy! We’re pleased to hear Ashley provided timely updates and attentive service. Looking forward to serving you again at Waldorf Ford!

July 27, 2025

Professional service, on time delivery, willing to answer questions and give insight on what's been done and what needs to be done. More

by timeawayllc
Recommend Dealer
Yes
Employees Worked With
Floyd Alexander, Adam Rinaldi, Drew Garis, Randy Pyatt
Jul 29, 2025 -

Waldorf Ford responded

Thank you for choosing Waldorf Ford and for sharing your rating of our team! We are always happy to help and we hope to see you again in the future. Safe travels!

July 23, 2025

I wasn’t satisfied with what they told me about the grill the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’ More

by Ljcbizz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
Jul 24, 2025 -

Waldorf Ford responded

We apologize for the inconvenience and frustration you've experienced regarding the grille issue. We suggest contacting our service manager to discuss your issues in greater detail. We want to help in any way we can. Thank you for your patience and understanding. - The Waldorf Ford Team

July 17, 2025

The staff was helpful and very responsive to questions. We were not financing so that moved things along. No high pressure for any additional purchases. More

by radiojack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Aguado
Jul 18, 2025 -

Waldorf Ford responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Waldorf Ford.

July 17, 2025

Very professional, All employees seek to help waiting customers. Not like other dealerships who keep you waiting. More

by ry99iy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Downing, Service Advisor
Jul 17, 2025 -

ry99iy responded

Recommend this Dealership.

Jul 18, 2025 -

Waldorf Ford responded

Your feedback means the world to us! Thank you for choosing Waldorf Ford and for sharing your experience.